I include this article on my blog to highlight the fact that Gwynedd social services totally ignore the law and have just been found guilty of maladministration in another case.
It follows a
complaint from the mother – identified only as Mrs X – that the change
had had a significant detrimental effect on her son, who was a young
adult with cerebral palsy and mild learning difficulties.
He had been receiving nine hours of one-to-one support each week, but in January, 2015, the authority said the service would end, even though the client had not been reassessed.
A social worker said that the council had been “over-servicing” and that the man did not meet eligibility for one-to-one support.
Instead he was offered group sessions on alternate Saturday mornings, but the family’s GP expressed concern about the impact on him and called for the one-to-one support to be reinstated.
In response to the Ombudsman, the council accepted there had been shortcomings in the process and that alternative support should have been put in place before the one-to-one support was stopped.
As a result, greater consultation now takes place with service users and their families when changes were proposed, the council said.
http://www.bala-today.co.uk/article.cfm?id=114470&headline=Council%20apologises%20after%20mum%E2%80%99s%20complaint§ionIs=news&searchyear=2017
Appalling behaviour from Gwynedd council social services - again.
Gwynedd social services were told last year that withdrawing support without re-assessing needs is illegal so why continue with callous and criminal behaviour towards the vulnerable ?
Why was the Ombudsman for Wales involved ?
Did the family try and make a complaint against Cyngor Gwynedd social services ?
Was the family refused their complaint as I have been ?
My questions to Cyngor Gwynedd is who will be paying the fine ?
Has any action been taken against those public employees responsible for breaking the law ?
Has the social worker been retrained to take in all aspects of statutory policy and reminded of the Social Workers Code Of Ethics ?
Has the manager been reminded that it is their job to make sure statutory policy, ie the law, is adhered to in all cases ?
What, if anything, has been done to safeguard vulnerable children and adults in the future ?
Will the names of those involved in this sorry state of affairs be known ?
A council which withdrew
one-to-one support for a man with learning difficulties has apologised
to his mother and paid him £500 for the distress caused.
Gwynedd Council was told
to take the remedial action after being found guilty of
maladministration by the Public Services Ombudsman.
He had been receiving nine hours of one-to-one support each week, but in January, 2015, the authority said the service would end, even though the client had not been reassessed.
A social worker said that the council had been “over-servicing” and that the man did not meet eligibility for one-to-one support.
Instead he was offered group sessions on alternate Saturday mornings, but the family’s GP expressed concern about the impact on him and called for the one-to-one support to be reinstated.
In response to the Ombudsman, the council accepted there had been shortcomings in the process and that alternative support should have been put in place before the one-to-one support was stopped.
As a result, greater consultation now takes place with service users and their families when changes were proposed, the council said.
http://www.bala-today.co.uk/article.cfm?id=114470&headline=Council%20apologises%20after%20mum%E2%80%99s%20complaint§ionIs=news&searchyear=2017
Appalling behaviour from Gwynedd council social services - again.
Gwynedd social services were told last year that withdrawing support without re-assessing needs is illegal so why continue with callous and criminal behaviour towards the vulnerable ?
Why was the Ombudsman for Wales involved ?
Did the family try and make a complaint against Cyngor Gwynedd social services ?
Was the family refused their complaint as I have been ?
My questions to Cyngor Gwynedd is who will be paying the fine ?
Has any action been taken against those public employees responsible for breaking the law ?
Has the social worker been retrained to take in all aspects of statutory policy and reminded of the Social Workers Code Of Ethics ?
Has the manager been reminded that it is their job to make sure statutory policy, ie the law, is adhered to in all cases ?
What, if anything, has been done to safeguard vulnerable children and adults in the future ?
Will the names of those involved in this sorry state of affairs be known ?
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