I feel it is time for a recap of the events that led to this blog being created.
The 2010 Independent Investigation - with all points upheld - was highly critical of Gwynedd SS and their management team in their treatment of an autistic child. But the recommendations of the Report were not acted upon and the child and family were ignored.
Our local MP, Liz Savile Roberts was contacted for help but her very good friend at the council, Marian Parry Hughes, intervened and Liz then ignored our request for a meeting to provide her with our evidence. Liz has continued to ignore our correspondence.
At the time, the child was on a CIN plan managed by a social worker whose attitude beggared belief, culminating in the social worker not bothering to turn up for a review of the child's case. A meeting that he, himself, had organised with parents and a teacher, letting them all down and wasting everybody's time.
A complaint was raised about his behaviour and that of the Head of Services. To say it was dealt with badly is an understatement and a Stage 2 complaint repeatedly refused. (The Ombudsman has since recommended that ALL officers involved in the complaint be given re-training in the Statutory Complaints procedure)
So I began to blog the story of how Gwynedd Council have behaved.
I have been careful to name only those officers who have behaved badly and deliberately not named one manager whom, I believe, had her arm twisted by more senior managers to misrepresent the Investigation of the censoring and mishandling of personal information and the Council's own data breach.
Gwynedd Adult services were recently lambasted by the Ombudsman for how they treated a young, autistic man. This case was only brought to the Ombudsman's attention because the Complaints department had refused to accept their complaint, also.
If those named would like the right to reply they have only to contact me. I am also willing to consider and/or publish their version of events if they so wish.
I would also like to thank those who have supported the family in our attempt to access services for 'high functioning' autistics and those children that continue to fall between the gaps in services.
The 2010 Independent Investigation - with all points upheld - was highly critical of Gwynedd SS and their management team in their treatment of an autistic child. But the recommendations of the Report were not acted upon and the child and family were ignored.
Our local MP, Liz Savile Roberts was contacted for help but her very good friend at the council, Marian Parry Hughes, intervened and Liz then ignored our request for a meeting to provide her with our evidence. Liz has continued to ignore our correspondence.
At the time, the child was on a CIN plan managed by a social worker whose attitude beggared belief, culminating in the social worker not bothering to turn up for a review of the child's case. A meeting that he, himself, had organised with parents and a teacher, letting them all down and wasting everybody's time.
A complaint was raised about his behaviour and that of the Head of Services. To say it was dealt with badly is an understatement and a Stage 2 complaint repeatedly refused. (The Ombudsman has since recommended that ALL officers involved in the complaint be given re-training in the Statutory Complaints procedure)
So I began to blog the story of how Gwynedd Council have behaved.
I have been careful to name only those officers who have behaved badly and deliberately not named one manager whom, I believe, had her arm twisted by more senior managers to misrepresent the Investigation of the censoring and mishandling of personal information and the Council's own data breach.
Gwynedd Adult services were recently lambasted by the Ombudsman for how they treated a young, autistic man. This case was only brought to the Ombudsman's attention because the Complaints department had refused to accept their complaint, also.
If those named would like the right to reply they have only to contact me. I am also willing to consider and/or publish their version of events if they so wish.
I would also like to thank those who have supported the family in our attempt to access services for 'high functioning' autistics and those children that continue to fall between the gaps in services.
No comments:
Post a Comment