Training Fact Check - Cyngor Gwynedd Council.

Cyngor Gwynedd Care Scrutiny Committee met on the 20th April, 2023, to hear progress on the autism plan.

Councillor Gwynfor Owen asked the senior operational manager, Aled Gibbard, if the training of staff had taken place yet. The officer did not give a simple yes or no but rambled on about e-modules for staff (created by the National Autistic Team) and that over 300 people have viewed the video.
So no - the Councillor retorted.

The senior operational manager appears to have forgotten the 'intense training' that senior officers put forward as evidence in an Ombudsman's investigation. The original recommendation agreed to was -
81 (f) Reviews its process on monitoring commissioned services for adults.
(g) Undertakes a review of its ASD procedures, specifically those for adults and children with high functioning ASD, and ensure that the requirements of the SSWA 2014, MHM 2010 and ASD SAP have been met.
(h) Undertakes an audit of its ASD trained officers, identifies any shortfall and arranges appropriate training within the following 12 months.

When the Ombudsman followed up with the council to check compliance with its orders, the senior officers informed -
Further to the request below for information, here’s the latest information we have about the situation in terms of the ASD service. There has been no specific review, but intense training has been undertaken in the subject (and in the plans).I have prepared an answer below. You are welcome to pass this forward, by also explaining that no specific review has yet taken place.

"The staff delivering Learning Disability services are acutely aware of the increasing need for timely and effective provision of high quality services for people living with ASD. We have implemented an extensive training and awareness programme as evidenced by the Training Unit. In addition, we are proactive members of the North Wales Integrated Autism Service (details attached). We have also begun work to establish a new team within the Learning Disability service which will be taking a preventative approach to service delivery, with effective ASD provision being an integral part." 

Even though this 'intensive training' was not autism specific the Ombudsman accepted this as a 'variance' and only then closed the investigation. A reminder that this case 201700388 was featured in the Ombudsman's hall of shame casebook - Equality and Human Rights 2019/20.

Cyngor Gwynedd had even posted details of this 'extensive training and awareness programme' on its website - but removed it soon after the Ombudsman received a critique of the officers 'evidence' after a Freedom of Information request revealed the disconnect with reality. Luckily for officers, the Ombudsman does not reopen cases - even after new evidence is provided.

Something is very wrong within Gwynedd council - the problem is the senior officers.

 

Autism And Dementia Support Update - Cyngor Gwynedd Council.

As if by magic, Cyngor Gwynedd have now added an Employment Appeals Committee to its calendar. The meeting will take place on Friday, 21st April, 2023 at 9.00 am. The agenda is yet to be published.

The Care Scrutiny Committee meet on the 20th April. The agenda includes the overdue update on the council's autism plan. Some members of the committee will remember the Senior Operational Manager, Aled Gibbard, launching the 'innovative' plan in the 2021 meeting.

Full Minutes of the Autism Strategy from the 2021 meeting can be found here -
https://democracy.gwynedd.llyw.cymru/mgAi.aspx?ID=22140
An excerpt -
'The Cabinet Member elaborated on the content of the report noting that this Plan was one of the Council's improvement priority projects, namely to ensure that Families and Children with autism had access to the support they needed to thrive...'
'It was added that work on the Plan had continued during the recent difficult period and the opportunity was taken to thank Council Officers for their work along with other partners including the Health Board'

There was a high number of councillors absent from that meeting including apologies from the Head of childrens SS and the Cabinet member for Adults. The former Chair of the committee was clear to point out to Mr Gibbard the department's long standing failure to support autism services. Other observations included -
'It was enquired whether the number of people with the condition was increasing. It was also stated that it would have been useful to see more input from families during the consultation. It was suggested that regular feedback should be received from service users and their families in order to review whether or not this Plan had improved their experiences...'

The updated report contains no data...
The link to the updated report can be found here - https://democracy.gwynedd.llyw.cymru//documents/s37702/UPDATE%20ON%20THE%20GWYNEDD%20AUTISM%20PLAN.pdf

Under Staffing Update - the officers write that the previous 'innovative' plan had 'originally included the appointment of a co-ordinator and transition age social worker..'
Note 'originally'.This post was a specific requirement of the 2020 Hugh Morgan OBE Review. The post has been paid for, after all.

The update report continues - An Autism Practice Lead has now been appointed and will take up her role in May 2023. This post will co-ordinate the development of Autism services in Gwynedd and will act as the line manager for the other posts. The Social Worker post has been advertised for the second time, with no applicants responding to the first advertisement. Interviews for the post are currently being arranged. The Key Worker posts are due to be advertised shortly...

It mentions that one SW job was advertised but had no candidates - the report fails to mention that the permanent position was originally advertised as a 4 year, temporary position. No wonder there was no response.

A copy of the Hugh Morgan review into Gwynedd autism services can be found here -  https://gwyneddsfailingcouncil.blogspot.com/2021/04/finally-gwynedd-councils-autism-report.html 

With the senior officers accepting the recommendations of the review this also re-assured the Ombudsman for Wales who was looking into non compliance from another investigation. Councillors will remember the Ombudsman's 'outrage' with the council and the summoning of the former CEO to Cardiff to personally apologise for the failings.

The council have not yet employed the staff - and appear to be sitting on the funding.
Just smoke and mirrors...

The Cabinet Member for Adults is to also update the Committee on dementia support. The report is...bad and shows the deep crisis in Gwynedd. Did the embargo on care homes affect dementia placements too? So many questions and a member that has refused to answer to the Committee in the past. It is not looking good for the elderly...

That report can be found here - https://democracy.gwynedd.llyw.cymru//documents/s37698/Support%20for%20Individuals%20with%20Dementia%20in%20Gwynedd.pdf