Showing posts with label senior operations manager gwynedd. Show all posts
Showing posts with label senior operations manager gwynedd. Show all posts

Thursday, 20 April 2023

Training Fact Check - Cyngor Gwynedd Council.

Cyngor Gwynedd Care Scrutiny Committee met on the 20th April, 2023, to hear progress on the autism plan.

Councillor Gwynfor Owen asked the senior operational manager, Aled Gibbard, if the training of staff had taken place yet. The officer did not give a simple yes or no but rambled on about e-modules for staff (created by the National Autistic Team) and that over 300 people have viewed the video.
So no - the Councillor retorted.

The senior operational manager appears to have forgotten the 'intense training' that senior officers put forward as evidence in an Ombudsman's investigation. The original recommendation agreed to was -
81 (f) Reviews its process on monitoring commissioned services for adults.
(g) Undertakes a review of its ASD procedures, specifically those for adults and children with high functioning ASD, and ensure that the requirements of the SSWA 2014, MHM 2010 and ASD SAP have been met.
(h) Undertakes an audit of its ASD trained officers, identifies any shortfall and arranges appropriate training within the following 12 months.

When the Ombudsman followed up with the council to check compliance with its orders, the senior officers informed -
Further to the request below for information, here’s the latest information we have about the situation in terms of the ASD service. There has been no specific review, but intense training has been undertaken in the subject (and in the plans).I have prepared an answer below. You are welcome to pass this forward, by also explaining that no specific review has yet taken place.

"The staff delivering Learning Disability services are acutely aware of the increasing need for timely and effective provision of high quality services for people living with ASD. We have implemented an extensive training and awareness programme as evidenced by the Training Unit. In addition, we are proactive members of the North Wales Integrated Autism Service (details attached). We have also begun work to establish a new team within the Learning Disability service which will be taking a preventative approach to service delivery, with effective ASD provision being an integral part." 

Even though this 'intensive training' was not autism specific the Ombudsman accepted this as a 'variance' and only then closed the investigation. A reminder that this case 201700388 was featured in the Ombudsman's hall of shame casebook - Equality and Human Rights 2019/20.

Cyngor Gwynedd had even posted details of this 'extensive training and awareness programme' on its website - but removed it soon after the Ombudsman received a critique of the officers 'evidence' after a Freedom of Information request revealed the disconnect with reality. Luckily for officers, the Ombudsman does not reopen cases - even after new evidence is provided.

Something is very wrong within Gwynedd council - the problem is the senior officers.