From Bad To Worse - Cyngor Gwynedd Council.

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I notice Cyngor Gwynedd appear not to have updated their website and still make no mention that one of the cases that they reference has been ongoing for years.

Earlier post here - https://gwyneddsfailingcouncil.blogspot.co.uk/2017/03/gwynedd-council-services-scrutiny-needs.html

First contact with the Gwynedd Children and Supporting Families Team was in 2007/8 and was appalling.

The family had to endure missed appointments, staff that were untrained and abusive comments from those involved in the child's care.

MSBP and poor parenting were all thrown at the family.

One so called professional, Dawn Wimpory, failed to diagnose the child and so many years have been wasted because of it.

Perhaps you should have tried engaging him with music therapy, Dawn.

That would have taken longer than the 20 minute consultation you gave the child.

A comment from one of the service managers in a review meeting "If he was my child....." led to the manager going off sick when the Independent Investigators tried to interview him for an explanation.

An illness that lasted for months and so the report was published without him being interviewed.

The report does mention Llyr Ap Rhisiart's absence and the fact that when he does finally return from illness he would not be in the same job.

But the question remains, Mr Ap Rhisiart.

What would you have done with the child who has Autism, PDA and other complex issues if he was yours ?

Someone even suggested clearing the child's bedroom and locking them in.
The child was 7 years old.

The Investigators found 16 points of complaint and bad practise - including lost correspondence and files - all upheld.

That was in 2010 and nothing has changed. In fact, the situation is far worse.

So I say again to Cyngor Gwynedd raising a complaint does not make people unreasonable - it simply means that unprofessional standards and bad behaviour should always be challenged.

Arfon AM Ignored By Gwynedd Head Of Department.

I had an email from the office of Sian Gwenllian, Assembly Member for Arfon, this morning.

Marian Parry Hughes, Head of Children and Supporting Families at Cyngor Gwynedd has still not replied to the AM's letter sent in April.

How is it that a council employee can refuse to acknowledge and reply to a democratically elected Assembly Member for Wales ?

 http://gov.wales/topics/health/socialcare/act/?lang=en

Where is the accountability ?

How many other local and national politicians are ignored when they raise issues on behalf of their constituents ?

Or is it just in Gwynedd and Anglesey ?


 

Gwynedd Council's Secure Letterbox - NOT.

In March 2016, a letter addressed to an Aled Gibbard (Senior Operational Manager) at Cyngor Gwynedd was hand delivered to #SiopGwynedd at the Caernarfon offices and placed in their secure letterbox.

It contained confidential and sensitive information relating to an Official Complaint and raised questions in response to a letter from Aled Gibbard dated 11th March.

Mr Gibbard, was dealing with the complaint himself, and, even though repeated reference was made to this letter, alleges the letter was never received.

Margaret Kenealy Jones, refused to acknowledge that hand delivering a letter to Cyngor Gwynedd shop in Caernarfon and physically dropping it into their secure(?) letterbox means it was delivered and... "We have conducted a search; unfortunately this has come back negative....we do not feel that failing to respond to a letter which we did not receive warrants...investigation.

How many letters to the council posted in the secure letterbox get lost each year ?

Months later, Kenealy assured me in a letter that if the letter was to be re-presented Aled Gibbard would answer the points raised.

Is that offer still available, Mrs Jones ?