Cyngor Gwynedd - Rinse And Repeat.

In a meeting of cyngor Gwynedd's Language Committee held on Tuesday, 27th June, 2023 10.00 am, the Head of Children's SS, Marian Hughes, reports (from the translated feed) -

"...and then of course the other barrier we have as i have already mentioned is the provision of placements beyond Gwynedd and Wales for children and young people who have intensive needs need specialist placements in the same manner as well. We are also concerned about the language needs of young offenders who receive a custodial sentence. When I was writing up this report we didn't have any single person who needed a custodial sentence in Gwynedd for several years but unfortunately that has changed in the past week and we have one young person now who has received a custodial sentence for very serious offences and of course has been placed in prison in england. So the youth justice service and his social workers now ensure he has access to resources through the medium of Welsh and they'll work with the prison to ensure that happens. The prison where he's been placed or where he has been imprisoned is one that encourages the use and the use of welsh medium resources for prisoners from Wales who are Welsh with first language and of course need translations through the medium of Welsh. This matter has been included on our departmental risk register because of the fact we feel that young people from Gwynedd are placed under a disadvantage in terms of their choice and use of their first language in the prison..."

This was a hybrid meeting held over Zoom which Gwynedd council do not upload to their website. Minutes will be available, but as many Councillors are now discovering the minutes are not always accurate. 

The Director of Gwynedd SS, Dilwyn Owen, would have known of this case but in his just published Annual Report states -
Implementing the 2022/23 Youth Justice Plan...
The rates of new offenders and reoffending rates are lower than regional and national comparisons and no young person from Gwynedd has been remanded since 2020.
https://democracy.gwynedd.llyw.cymru//documents/s38361/Item%208%20-%20Appendix.pdf

He also states -
Using our influence is important. The former director was the national and regional lead on More Than Just Words, which enabled substantial progress in the provision nation-wide. Another example is that we refused to welcome Youth Justice inspectors as they were unable to guarantee bilingual inspectors, and they agreed to delay their inspection until this was possible.

This report along with the annual complaint handling reports are to be scrutinised by the Care Scrutiny Committee later this year.This will be the first time the SS complaints handling reports have come before the Care Scrutiny Committee since the senior complaints officer for the children and families department was called out for misleading the Committee in 2019. 

This also means that all through the Covid pandemic no SS complaints report went through a scrutiny committee, instead going straight to Cabinet for 'scrutiny'.
One of the jobs of the scrutiny committees is to hold cabinet members to account for their departments actions. In the past some Councillors even went to the press to complain of similar issues -
Gwynedd councillors say they were ‘shut out’ of decision-making during lockdown
https://www.dailypost.co.uk/news/north-wales-news/gwynedd-councillors-say-were-shut-18705757

The former director's incumbency was littered with maladministration, managers who marked their own homework and wrote reports in spite of the evidence. The data is useless and recommendations for improvement from regulators unfinished. Officers have misled councillors and even the Ombudsman for Wales - repeatedly.

Mr Owen also raises concerns that some recent risks have not been managed by the Mental Health Service and worries for the future -
The Children’s Referrals Team received over 7,000 referrals this year - an increase of around 2,500 since the pre-COVID-19 period. The Mental Health Service saw a similar increase and I know that due to the excellent work of our teams the risks was managed in the vast majority of cases.
We take pride in this work, whilst also knowing that dealing with the increace in referrals is not sustainable, and I am concerned about the pressures placed on our workforce.

 

Could Cyngor Gwynedd Owned Smallholdings Be Used For Housing?

Cyngor Gwynedd meetings last month included the Planning Committee - yet another meeting plagued by 'technical difficulties'. The vote for a new Chair had to be retaken as a councillor who was not part of the committee took part in the vote.

One application caused consternation for some councillors who wondered whether having shares in the Wynnstay group meant they could not vote. It was pointed out that the application was not from Wynnstay and that officers were recommending to refuse.  

The councillors voted to go against the recommendation and accept the application...
The agenda and webcast can be found here -
https://democracy.gwynedd.llyw.cymru//ieListDocuments.aspx?CId=135&MId=4919 

On the 24th May, the GwE joint committe met. The school improvement agency reported a budget overspend -
https://democracy.gwynedd.llyw.cymru/ieListDocuments.aspx?CId=243&MId=4879

Has there been any action by the CEO to concerns raised by council auditors in 2020?
A council officer also conceded that it could be seen as "odd" that GwE amended many staff's official workplaces on the same day that Gwynedd's stricter guidelines were introduced, adding that the authority's HR department had attempted to challenge GwE on the decision.
https://www.dailypost.co.uk/news/north-wales-news/eyebrows-raised-what-schools-agency-18716183

Then there was the Governance and Audit committee on the 25th May. The meeting elected a panel of three as a service improvement group to look into issues that the Audit flagged - some have been ongoing for years...
Staff retention (exit interviews)
The Liberty Protection Safeguards formerly Deprivation of Liberty Safeguards DOLS
Smallholdings.

With regard to Gwynedd council's smallholdings, officers have already actioned - 
The Estates Manager has committed to implementing the following steps to mitigate the risks highlighted:
Update the Smallholdings Management Policy to ensure consistency, encompassing e.g. responsibilities, procedure for letting the units, rent review, debt recovery and internal administration.
Update the Service's records with current details of the holdings.
Ensure that the tenants pay the correct rent.
Review the arrears reports and assist the Finance department to recover them.
More -
https://democracy.gwynedd.llyw.cymru/documents/s38031/OUTPUT%20OF%20THE%20INTERNAL%20AUDIT%20SECTION.pdf

But in 2018, the CEO, Dafydd Gibbard authored a report presented by Dafydd Meurig to the Communities Scrutiny Committee -
The size of the estate extends to 2996 acres or 1213.53 hectares. The size of the holdings vary from 2.5 acres to 212 acres. The average size of a holding is 65 acres.
1.4 There are 2 holdings in the commercial category, 22 in the middle category, 15 in the start-up units and 5 holdings are grazing land only. Part of Penllyn Farm, Tywyn is on a business tenancy as a caravan site and the holding of Tŷ Nant, Dolgellau is currently let on a business tenancy as a café and bunkhouse...

The former senior property manager also mentions one of the reasons for retaining 'smallholdings' as -
A bank of land ready for any challenges the Council may face in future including affordable homes, environmental plans, carbon trading etc.
https://democracy.gwynedd.llyw.cymru/documents/s19509/Gwynedd%20Councils%20Smallholdings%20Estate.pdf

Much of this land is in the Dwyfor Meirionnydd area. Councillors have cited the difficulty in purchasing suitable land as one of the barriers to building more affordable homes. It makes no sense that the council has not taken the opportunity to build much needed council homes on this publicly owned land.

In other news, Gwynedd council have increased the amount in financial reserves to £130.6 million.
Perversely all departments are reporting large overspends in their allocated budgets bar corporate support.
 
Something is very wrong within Gwynedd council...

Cyngor Gwynedd Council - Age Friendly...?

The dementia update by cyngor Gwynedd is grim -
'...it is difficult to know exactly how many people are living with the condition. There are national
studies that estimate the proportion of the population of different age groups with the condition, and based on that it can be estimated that there are 2,049 individuals with dementia in Gwynedd, representing 1.67% of the population (122,864). Daffodil Cymru research predicts that the number of people over 65 in Gwynedd with dementia will increase from 2,018 in 2020 to 3,085 in 2040; a 35% increase in twenty years.

The 35% increase is incorrect and should read 52% - an apology was given. Whilst the figures are concerning the data is not specific to Gwynedd and its aged population.

The update also contains a table which highlights care homes offering specialist dementia support -
https://democracy.gwynedd.llyw.cymru//documents/s37698/Support%20for%20Individuals%20with%20Dementia%20in%20Gwynedd.pdf

The number of these beds is recorded as 84 - but the report continues -
'Across six of our care homes we will have 84 specialist dementia beds, which is 26% of the total number of beds we have across the county. Please note that not all of these beds are in use yet. Understaffing has meant that we have been unable to open 9 specialist dementia beds in Bryn Blodau, Llan Ffestiniog. In addition, in relation to a total of 14 beds, the units at Hafod Mawddach and Plas Hedd are yet to be completed.'

So not 84 beds...Is 61 more accurate? Less?
The crisis in Gwynedd social care services has been building for many years. The former Director of SS rang the alarm bell during her tenure even asking for ideas at one meeting.

So what is the reality for those with dementia and their families? The husband/wife will usually be the main caregiver and they will be exhausted. They will be dealing with medication, food and toileting. Some of their loved ones will be 'sundowning' - increased anxiety when darkness falls - and sleep patterns go out of the window. All this and no support...

There is no support for OAP's either. Frail elderly have been leaving hospital without a care package in place. No home help getting in/out of bed, no help with washing, dressing and meals. This domiciliary care has tradionally been used to keep the elderly and vulnerable safe in their own homes instead of a hospital or care setting.

The Gwynedd Adults Population Needs Assessment gives more information -
https://democracy.gwynedd.llyw.cymru//documents/s37696/Appendix%201%20Gwynedd%20Adults%20Population%20Needs%20Assessment%202022-2027.pdf

This document also mentions direct payments and developing their use -
The intention is to review our arrangements for Direct Payments and make it easier for people to access funding...
We need to promote the use of Direct Payments, simplify the process around it and develop
arrangements that make it easier to establish DP arrangements in an emergency.

In a past meeting, one officer admitted to problems with the private company the council employ to process direct payments and people are not receiving the available funding. Why the council use a private company was not revealed - the council's webcasts are also contracted out... 

The council believe that new technology and robots are the answer and inform of heavy investment in this area. One officer mentioned robots roaming the Gwynedd countryside - more like flying pigs...

 

 

 

 

 

Training Fact Check - Cyngor Gwynedd Council.

Cyngor Gwynedd Care Scrutiny Committee met on the 20th April, 2023, to hear progress on the autism plan.

Councillor Gwynfor Owen asked the senior operational manager, Aled Gibbard, if the training of staff had taken place yet. The officer did not give a simple yes or no but rambled on about e-modules for staff (created by the National Autistic Team) and that over 300 people have viewed the video.
So no - the Councillor retorted.

The senior operational manager appears to have forgotten the 'intense training' that senior officers put forward as evidence in an Ombudsman's investigation. The original recommendation agreed to was -
81 (f) Reviews its process on monitoring commissioned services for adults.
(g) Undertakes a review of its ASD procedures, specifically those for adults and children with high functioning ASD, and ensure that the requirements of the SSWA 2014, MHM 2010 and ASD SAP have been met.
(h) Undertakes an audit of its ASD trained officers, identifies any shortfall and arranges appropriate training within the following 12 months.

When the Ombudsman followed up with the council to check compliance with its orders, the senior officers informed -
Further to the request below for information, here’s the latest information we have about the situation in terms of the ASD service. There has been no specific review, but intense training has been undertaken in the subject (and in the plans).I have prepared an answer below. You are welcome to pass this forward, by also explaining that no specific review has yet taken place.

"The staff delivering Learning Disability services are acutely aware of the increasing need for timely and effective provision of high quality services for people living with ASD. We have implemented an extensive training and awareness programme as evidenced by the Training Unit. In addition, we are proactive members of the North Wales Integrated Autism Service (details attached). We have also begun work to establish a new team within the Learning Disability service which will be taking a preventative approach to service delivery, with effective ASD provision being an integral part." 

Even though this 'intensive training' was not autism specific the Ombudsman accepted this as a 'variance' and only then closed the investigation. A reminder that this case 201700388 was featured in the Ombudsman's hall of shame casebook - Equality and Human Rights 2019/20.

Cyngor Gwynedd had even posted details of this 'extensive training and awareness programme' on its website - but removed it soon after the Ombudsman received a critique of the officers 'evidence' after a Freedom of Information request revealed the disconnect with reality. Luckily for officers, the Ombudsman does not reopen cases - even after new evidence is provided.

Something is very wrong within Gwynedd council - the problem is the senior officers.

 

Autism And Dementia Support Update - Cyngor Gwynedd Council.

As if by magic, Cyngor Gwynedd have now added an Employment Appeals Committee to its calendar. The meeting will take place on Friday, 21st April, 2023 at 9.00 am. The agenda is yet to be published.

The Care Scrutiny Committee meet on the 20th April. The agenda includes the overdue update on the council's autism plan. Some members of the committee will remember the Senior Operational Manager, Aled Gibbard, launching the 'innovative' plan in the 2021 meeting.

Full Minutes of the Autism Strategy from the 2021 meeting can be found here -
https://democracy.gwynedd.llyw.cymru/mgAi.aspx?ID=22140
An excerpt -
'The Cabinet Member elaborated on the content of the report noting that this Plan was one of the Council's improvement priority projects, namely to ensure that Families and Children with autism had access to the support they needed to thrive...'
'It was added that work on the Plan had continued during the recent difficult period and the opportunity was taken to thank Council Officers for their work along with other partners including the Health Board'

There was a high number of councillors absent from that meeting including apologies from the Head of childrens SS and the Cabinet member for Adults. The former Chair of the committee was clear to point out to Mr Gibbard the department's long standing failure to support autism services. Other observations included -
'It was enquired whether the number of people with the condition was increasing. It was also stated that it would have been useful to see more input from families during the consultation. It was suggested that regular feedback should be received from service users and their families in order to review whether or not this Plan had improved their experiences...'

The updated report contains no data...
The link to the updated report can be found here - https://democracy.gwynedd.llyw.cymru//documents/s37702/UPDATE%20ON%20THE%20GWYNEDD%20AUTISM%20PLAN.pdf

Under Staffing Update - the officers write that the previous 'innovative' plan had 'originally included the appointment of a co-ordinator and transition age social worker..'
Note 'originally'.This post was a specific requirement of the 2020 Hugh Morgan OBE Review. The post has been paid for, after all.

The update report continues - An Autism Practice Lead has now been appointed and will take up her role in May 2023. This post will co-ordinate the development of Autism services in Gwynedd and will act as the line manager for the other posts. The Social Worker post has been advertised for the second time, with no applicants responding to the first advertisement. Interviews for the post are currently being arranged. The Key Worker posts are due to be advertised shortly...

It mentions that one SW job was advertised but had no candidates - the report fails to mention that the permanent position was originally advertised as a 4 year, temporary position. No wonder there was no response.

A copy of the Hugh Morgan review into Gwynedd autism services can be found here -  https://gwyneddsfailingcouncil.blogspot.com/2021/04/finally-gwynedd-councils-autism-report.html 

With the senior officers accepting the recommendations of the review this also re-assured the Ombudsman for Wales who was looking into non compliance from another investigation. Councillors will remember the Ombudsman's 'outrage' with the council and the summoning of the former CEO to Cardiff to personally apologise for the failings.

The council have not yet employed the staff - and appear to be sitting on the funding.
Just smoke and mirrors...

The Cabinet Member for Adults is to also update the Committee on dementia support. The report is...bad and shows the deep crisis in Gwynedd. Did the embargo on care homes affect dementia placements too? So many questions and a member that has refused to answer to the Committee in the past. It is not looking good for the elderly...

That report can be found here - https://democracy.gwynedd.llyw.cymru//documents/s37698/Support%20for%20Individuals%20with%20Dementia%20in%20Gwynedd.pdf