Gwynedd Department Head Finally Responds To AM.

The Assembly Member for Arfon, Sian Gwenllian, emailed me on the 5th July and sent me a copy of the long overdue response from Marian Parry Hughes, Head of Children and Families at Gwynedd Council.

See my post of the 4th July for more detail -

 https://gwyneddsfailingcouncil.blogspot.co.uk/2017/07/arfon-am-ignored-by-gwynedd-head-of.html 

Mrs Hughes begins by apologising for not responding to the AM and states  -

"It certainly wasn't deliberate on my part."

So what was the reason for ignoring the AM for three months then ?

Mrs Hughes goes on to explain that Sharron Carter, Senior Operational Manager, had responded to the solicitor by letter and answered all relevant questions - in March.

The solicitor - after searching their files - state they have not received a letter from Sharron Williams Carter, from the date in question.

And if they had I would not have asked the AM - in April - for help in getting a response now - would I ?

I include a link to my post where Cyngor Gwynedd lost another important letter - one that had been placed in their secure letterbox in the Caernarfon office addressed to Aled Gibbard.

https://gwyneddsfailingcouncil.blogspot.co.uk/2017/05/gwynedd-councils-secure-letterbox-not.html

How many letters do Gwynedd Council lose every year ? 
 

Sian, I am very grateful for your help in eliciting a response, finally, from the Department Head.

I am also very concerned that you were ignored by a council employee for three months.

Cyngor Gwynedd Data Breach.

Preparing  paperwork for the meeting with the independent invesigators dealing with my stage 2 complaint against Gwynedd council, I was astonished by the council's use of a black marker to censor comments made by managers to other agencies involved with the family.

The investigators were more shocked than I and told me there was no need or reason for council staff to censor and it should not have happened.

Then I discovered Gwynedd council had also sent me the personal information of another person.

Oh dear.

Arfon AM Ignored By Gwynedd Head Of Department.

I had an email from the office of Sian Gwenllian, Assembly Member for Arfon, this morning.

Marian Parry Hughes, Head of Children and Supporting Families at Cyngor Gwynedd has still not replied to the AM's letter sent in April.

How is it that a council employee can refuse to acknowledge and reply to a democratically elected Assembly Member for Wales ?

 http://gov.wales/topics/health/socialcare/act/?lang=en

Where is the accountability ?

How many other local and national politicians are ignored when they raise issues on behalf of their constituents ?

Or is it just in Gwynedd and Anglesey ?