Showing posts with label Director of Gwynedd Social Services Morwena Edwards. Show all posts
Showing posts with label Director of Gwynedd Social Services Morwena Edwards. Show all posts

Friday, 29 November 2024

Cyngor Gwynedd - Councillors Not Attending Safeguarding Training...

All officers and councillors of cyngor Gwynedd council have a responsibility to safeguard children. So it is disappointing to discover that many councillors have not been attending the safeguarding workshops arranged by the council.

The person with ultimate responsibility for safeguarding is the Director of Social Services. 
In 2019, when the teacher from Ysgol Friars raised concerns with Garem Jackson, the former head of education, regarding Neil Foden, the director was then Morwena Edwards. 

Edwards background was finance and her appointment was not universally supported. There was a belief that someone experienced in the social work field was needed to take charge of a service still recovering from the previous child abuse scandal.

The toxic culture under the former director, Lucille Hughes, did not disappear with her quitting the council. The social worker, Alison Taylor, who whistleblew on the abuse  -

Speaking later she said that Gwynedd County Council would not admit to having a problem. A wide-ranging report later described a “cult of silence” that had covered up the scandal...

The final straw came when a young boy in her care died, after a colleague sent him to a B&B to fend for himself.
Speaking sometime later, she described a chaotically run service, adding what she had seen and heard was only the tip of an iceberg.
https://www.dailypost.co.uk/news/north-wales-news/gordon-anglesea-files-4-cult-12112990

In 2014, a new CEO was appointed. Dilwyn O Williams background was also finance and had worked for the council for many years even before the name change in 1996.

Also in 2014, arrests were made at Canolfan Brynffynnon after allegations of child cruelty. The case was dropped in 2016 after new evidence came to light and the CPS performed a deep dive of the evidence.

Despite claims of a malicious allegation, Gwynedd council remain silent on the affair and has even refused to answer a FOI request concerning the length of staff suspensions. An internal review was granted by the council's information office but the monitoring officer has failed (to date) to respond despite reminders from officers.

Then there were the multiple investigations by the Ombudsman for Wales finding against Gwynedd council and the SS departments in particular. One concluded that a care assessment for a child was predetermined to fail. A fake assessment undertaken simply to tick a box in an attempt to negate their duties. There are allegations that other 'assessments' undertaken by social workers were also predetermined to fail...

There was the case of the autistic adult stripped of support in a council care home. His treatment by the SS department was so bad it even made the Ombudsman's hall of shame casebook on human rights -
https://www.ombudsman.wales/wp-content/uploads/2019/11/104483-Equality-and-Human-Rights-Casebook_Eng_v03.pdf

For the Ombudsman to be approached, all of these families must first endure the SS complaints procedures. A Stage 1 complaint will usually mean meeting customer care officers with perhaps a senior manager present at the council offices. Such meetings are usually formal and can be intimidating. The senior complaints officer for the childrens department recently reported that more people asked for their complaint to be raised to a Stage 2 straight away. Past complainants can understand why...

The senior complaints officer used a recent report - that he would have helped to create - to defend the complaints officers. In typical Ffordd Gwynedd fashion, others are blamed. He mentions threats of violence against staff which are to be condemned - if true...


But the Ombudsman for Wales investigations tell a different story. They show disabled children denied their rights under law and families simply trying their best for their kids. One investigation shows senior officers interfered in a Stage 2 investigation and bullied the investigator. Three to four pages were deleted before the director finally accepted her report. 

A professor of Law at Leeds University wrote about the case -
https://www.lukeclements.co.uk/omg-will-it-never-end-2/

A reminder that the former chief executive was made to personally apologise to one family after their treatment by the childrens department and its complaints team. Not forgetting the failure of senior officers to comply with recommendations agreed to during investigations. An opportunity to hold the council to account was lost when the PSOW failed to impose a Section 22 special report notice.

The PSOW had issued such a report to Wrexham council after their CEO failed to comply and renaged on an agreement made. The penalty for Wrexham was imposed after a council tax demand was sent to a resident in english only. The PSOW acted after errors in communication were repeated.
https://www.ombudsman.wales/wrexham-county-borough-council-201708129/

Williams reported that the Ombudsman was outraged with Gwynedd council - (that would be the SS departments and their complaint officers in particular). Williams also claimed that all recommendations of the Ombudsman had been complied with 'bar a nuance'. This was not correct...

Even more evidence of misdirection by senior officers was revealed via an FOI request to the PSOW. All this resulted in the PSOW summoning Williams to Cardiff for a meeting that was described by the Ombudsman's office as 'not usual'.

A reminder that the PSOW changed its policies after its dealings with Gwynedd council and now require all councils to provide robust evidence of compliance with its recommendations.

All this at the same time the teacher from Ysgol Friars raised concerns about Neil Foden...
Then the pandemic hit...

Still under William's leadership, Gwynedd council received £55 million from Welsh Government to distribute to businesses in the county under the Covid-19 fund.

Then there was the council's partygate affair where an entire department had to self isolate after a staff night out. 

Followed by GwE and the inflated expenses scandal. As CEO, Williams should have called for an official investigation into the matter. He did not...

Willams then retired from the council in 2021 -
https://www.northwaleschronicle.co.uk/news/19011692.gwynedd-council-chief-executive-announces-will-step-spring/

The Head of Finance also left the council.

A few months later, the council received a final report concerning Canolfan Brynffynnon.

Morwena Edwards, director of SS, then quit the council.

During this time, the person with a legal responsibility for social services complaint handling was the Monitoring Officer. Gwynedd council recently changed the Constitution and that legal responsibility now lies with Ian Jones, the head of democratic services...

It is believed Gwynedd council have now employed a barrister to look into events of 2019 when Garem Jackson was first contacted by the whistleblower regarding Neil Foden. The council has yet to release the name of the safeguarding officer whose advice Jackson acted upon...

Something is so very wrong within Gwynedd council...




Monday, 15 February 2021

Gwynedd Council - FOI Internal Review - 50 Working Days And Counting.

                      White and Gray Tiled Floor

In June, 2019, the Chief Executive Officer of Cyngor Gwynedd Council, Dilwyn O Williams, wrote a letter of apology for the failings found within Gwynedd Children's Social Services department. 

It was short, making no mention of the Ombudsman's findings of Gwynedd SS's interference in an 'independent' investigation, nor the behaviour by senior officers meted out to the Investigator who felt 'bullied' and 'overwhelmed' to change critical aspects of a complaint report. But he did affirm the SS department's agreement to implement the recommendations within three months that included -

The Council should (within three months) seek specialist input to develop a plan for dealing with future assessment and support requests from/for those suffering with Autism

In November, 2019, Mr Williams, declared to a Care Scrutiny Committee that all recommendations had been met, bar a nuance. Mr Williams, was then summoned to Cardiff by the Ombudsman for Wales to discuss why the recommendations had not been met.

Previous blog articles have published excerpts of emails from the Ombudsman for Wales that contradict the statements of Mr Williams and Mr Dafydd Paul to the Care Scrutiny Committee and the general public - so where are we now?

The specialist input involves a review of Autism services in Gwynedd which should have been presented to the council in March,2020. The council then told the Ombudsman that the external expert commissioned to undertake the report had failed to complete on time due to the pandemic. The Ombudsman was informed that the consultant would present the report to the council by the 30th September, 2020.

Having lost all trust in the council, a copy of this report was requested. Morwena Edwards, Director of SS, replied saying that the request had been treated as a Freedom of Information request (FOI) and the council had decided to refuse the request. So on December 3rd, 2020, an Internal Review of the FOI refusal was requested. This should by Law take 20 working days.

The 20 working days came and went with no response - then 30 days. An email was sent to the Information department asking for an update - this was ignored. A second email was sent to both the Information department and to customer care, this time asking for acknowledgment of the email - no response from either.

An email was then sent to the officer who originally dealt with the FOI request. A response was received on a Sunday explaining that the Monitoring Officer, Iwan G D Evans, was dealing with the Review and had been since December 3rd. So an email was sent to the Monitoring Officer asking for an update. This too was ignored.

As no-one had responded, the original email to Mr Evans was resent to customer care asking them to pass on the email to the Information department and the Monitoring Officer and to acknowledge receipt that the email had been received. 

A response was forthcoming this time, again from the same officer who had refused the original request. He replied that he hoped the Monitoring Officer would be in contact soon. It is now 50 working days since Mr Evans received the request for an internal review.

The Monitoring Officer has a statutory responsibility to ensure that the Council operates in a lawful manner and that it does not do anything which could amount to maladministration.
How's that going ?

Something is very wrong within Gwynedd council.