Showing posts with label Care Inspectorate Wales. Show all posts
Showing posts with label Care Inspectorate Wales. Show all posts

Friday, 6 March 2026

Council Tax Up - Trust In Gwynedd Council Down...

The full council of cyngor Gwynedd met on the 5th March, 2026. 
The agenda pack for the meeting can be found here - 
https://democracy.gwynedd.llyw.cymru//documents/g5675/Public%20reports%20pack%2005th-Mar-2026%2013.30%20The%20Council.pdf?T=10

Council tax increase...
The Plaid Cymru council passed -
A budget of £379,701,110 should be set for 2026/27, to be funded by £264,009,390 of Government Grant and £115,691,720 of Council Tax income (which is an increase of 4.75% baseline plus a further 0.42% to meet the levy from the North Wales Fire and Rescue Authority, giving a total of 5.17%). 

Chief officers pay will increase... 
In July 2025 confirmation was received that the employers and the unions that represent chief officers had agreed on a pay increase for 2025/26, that being an increase of 3.2% on the pay of each chief officer. 

Council pension pot...
Is doing very well indeed.

Councillors also passed -
Amendments to the Members Code of Conduct and The Councils Whistle Blowing Policy, 
authored by the monitoring officer, Iwan G D Evans. 

But staff have said they do not feel safe to whistleblow and no amount of amendments will change that. From an Internal Audit Plan by Luned Fon Jones, published in early 2025 - 


Jones' full report can be found on page 138 in the agenda pack - 
https://democracy.gwynedd.llyw.cymru//documents/g5293/Public%20reports%20pack%2006th-Feb-2025%2010.00%20Governance%20and%20Audit%20Committee.pdf?T=10

According to the minutes, those present at that meeting were - 



On repeat...
Have any cabinet members raised concerns at meetings or with other councillors?
What action, if any, has been taken by the legal team?
It is the same with other audits of the whistle blowing policy - going back many years -

From 2011 - 
Authored by Dewi Morgan, then senior audit and risk manager - 
https://democracy.gwynedd.llyw.cymru/Data/Audit%20Committee/20110113/Agenda/05_01_Awareness%20of%20the%20Whistleblowing%20Policy.pdf

Observations from staff in 2011 include - 
“Would be too afraid of the consequences.”
“No faith in the Council’s confidentiality.”
“When whistleblowing, you have to face the consequences.”
“Afraid of repercussions from Line Manager.”


Culture culture culture...

It is not the policy that is lacking...
There appears to be a complete lack of trust in senior officers and a fear for confidentiality and retribution.
After the Neil Foden case, perhaps the policy should be ripped up and given to an external body for staff safety. 
                                                      ****************

Two questions had been accepted by the monitoring officer for discussion.
The first by Gwynfor Owen, asking for support for a memorial in Harlech for Catrin, daughter of Glyndŵr, was given support by the cabinet member for the Econonmy, Richard Medwyn Hughes.

A question by Beca Brown, the former cabinet member for Education, who resigned after the Neil Foden case, asked - 

 

Why Brown has asked this question five years after Audit Wales raised concerns is unknown.
Both questions in full can be found here - 
https://democracy.gwynedd.llyw.cymru/mgConvert2PDF.aspx?ID=48517

A prepared script..?
Brown's question was answered by cabinet member for corporate services, councillor Llio Elenid Owen. The councillor's supplementary question was also answered by Owen, reading from her laptop. It is not usual that the supplementary question is known in advance...

There were two NOTICE OF MOTION accepted by the council and passed at the meeting - 
One by Councillor Gruffydd Williams -
That this Council is totally opposed to the Digital Identification system and that Cyngor Gwynedd calls on the Welsh Government to oppose DI in line with the Government in Scotland and also in line with several local authorities across the UK. Convenience should never come at the expense of personal liberty...

No kidding...
The second Notice by Councillor Elin Hywel begins -
This Council recognises that trust is the foundation of democracy.
We know that recent events locally, nationally and internationally have undermined that relationship with the people of Gwynedd...

Trojan horse...
The discussion by councillors was more animated than has been seen in a long time.
Plaid Cymru councillor Dewi Jones, wondered if independent councillors were truly independent or if any were conservatives or reformers in disguise...
 

Deflection...
Jones may have been trying to divert attention from the former Plaid Cymru councillor, Iwan Huws, who attempted to defraud his employer, Anglesey council.  Huws escaped prosecution by accepting a police caution. Is that usual for employees?
Huws is the brother of the Plaid MS for Arfon.

Sshh...
Whilst the 'Our Bravery Brought Justice' report was mentioned several times, no councillor asked about the senior officer from the legal department, present at the safeguarding meeting re Neil Foden, in 2019. What legal advice was given re concerns raised by the whistleblower? 

The Ffordd Gwynedd way..?

A reminder that Garem Jackson, the former head of education, said he was 'advised' by a safeguarding officer to simply have a word with Foden re his closeness to some girls. The whistleblower was also outed to Foden.

The webcast of the meeting can be viewed here - 
https://gwynedd.public-i.tv/core/portal/webcast_interactive/1073997
For the translated feed press the english tab on the top left of the page. 

Singing from the same hymn sheet..?
Why was chair of the response board, Sally Holland, not in attendance?
She meets with cabinet members but not ordinary councillors..?
A reminder that cabinet members may be whipped not to ask embarrassing questions. 

Questions questions...
Has Estyn or Care Inspectorate Wales appeared before councillors? 
What of the two senior police officers who sat as school governors at Ysgol Friars?
Is there to be a public inquiry..?

The Pickles 'extended' child practice review found failings over many departments. 
Were any of the survivors in foster care?
Where is the report from the fostering team?
Where is the report from the education/economy scrutiny task and finish group - already overdue by many months? 

Something is so very wrong within Gwynedd council... 


 

 

 

 

 

Tuesday, 24 February 2026

Did Estyn And Care Inspectorate Wales Get It Wrong? Cyngor Gwynedd Council...

In 2017, Ysgol Friars underwent an inspection by Estyn - 
https://estyn.gov.wales/system/files/2020-08/Ysgol%2520Friars.pdf

In June, 2023, Estyn undertook an inspection of education services in cyngor Gwynedd -
https://www.estyn.gov.wales/system/files/?file=2023-09/Inspection%20report%20Cyngor%20Gwynedd%202023_0.pdf

 

It's not my fault...  
But cyngor Gwynedd did not have an effective digital strategy at this time. 
Geraint Owen, the former corporate director, was responsible for the strategy and had to defend himself at one council meeting for not creating the strategy...!

Estyn's analysis of the safeguarding arrangements within cyngor Gwynedd was completely wrong...

How did Estyn get it so wrong..? 
Questions remain as to Estyn's diligence and methods of scrutiny.

Some clues can be found in another report dated September 2023, co-produced by Estyn, Health Inspectorate Wales and Care Inspectorate Wales after the death of Child T, from Bridgend.
Rapid review of child protection arrangements


The full report can be found here - 
https://www.careinspectorate.wales/sites/default/files/2023-09/230928-Rapid-review-of-child-protection-arangements-en.pdf

On page 15 -


The effective child protection model incorporating the Risk Model, utilised by cyngor Gwynedd, was created by Dafydd Paul, the senior safeguarding and quality officer for the council.

In March, 2022, a project evaluation of the ECP was undertaken by Bruce Thornton,  a consultant and trainer in social care. His report can be found here - 
https://www.effectivechildprotection.wales/sites/default/files/Effective%20Child%20Protection%20Project%20Evaluation_%20Full%20Report.pdf

Thornton writes - 
I was asked to examine whether child protection in Gwynedd is more effective as a consequence of adopting the Effective Child Protection model?
The unequivocal answer to that question is ‘Yes’

Obviously not...


The model focuses on parents needing to change behaviours but appears not to mention the risk of abuse from those in a position of trust/authority. The last child abuse scandal in this area of north Wales involved those in a position of trust/authority over children in care... 

Paul is believed to be 'absent from work' since the Spring of 2025, as is Marian Parry Hughes, the head of children's SS department. Cyngor Gwynedd refuse to confirm the identities of the officers until investigations commissioned by the HR department are complete.
When will that be..?

Have the investigations looked at the role of the senior officer within the legal department who was present at the safeguarding meeting in 2019 re Foden or is it focused solely on the officers within the children's department?  

A reminder that Foden physically abused boys..

It gets worse...
Estyn and Care Inspectorate Wales held a Joint inspection with a focus on safeguarding in Gwynedd Council in November, 2025. That report can be found here - 
https://estyn.gov.wales/app/uploads/2025/12/Safeguarding-inspection-report-Gwynedd-Council-2026.pdf

On page 11 - 



The 'effective child protection' model created by Dafydd Paul - in 2019 - appears to have failed in Gwynedd. 
Estyn and Care Inspectorate Wales chose not to name Paul, simply referring to him as a 'senior leader in the children and families department. For why?

Perhaps this report should be removed out of respect for the children and families involved?

As an evidence base, the investigators included - 
• A meeting with members of the education and social care scrutiny boards.
• Meetings with practitioners, staff, officers, managers, senior officers, elected members, leaders of scrutiny committees (a total of 20 meetings)
• Scrutiny of sample files (24 child safeguarding cases under Section 3 and Section 5 of the Wales Safeguarding Procedures for the period between 1/09/24 and 30/09/25)

Shifting blame...
Sounds great the scrutinising of sample files, some presumably written by the same officers now absent from work? BUT do they give a true representation of the facts? Some officers have history...

Where is the public inquiry?
At the extraordinary council meeting, in February, Dafydd Gibbard stated that he had had a response from the government and that 'we need to share that'.
Gibbard did not share the response at the meeting - so is there to be a public inquiry?

Something is very wrong within Gwynedd council... 



 



 

Wednesday, 4 February 2026

Did Estyn and Care Inspectorate Wales actually read this piece of work..?

Stephen Wood, manager of the Gwynedd and Ynys Mon Youth Justice Service presented his report to the care scrutiny committee on the 29th, January, 2026.

The webcast of the meeting can be found here - 
https://gwynedd.public-i.tv/core/portal/webcast_interactive/1060285

There appears to be a change of culture within the service that coincides with a big drop in the numbers of young people being criminalised through the courts. 

Wood informed that the short, sharp shock tactics do not work.

On youth offender's...
Asked what the big problems were, he stated, violence and adults taking drugs.
He mentioned that middle class children also commit crime - but they don't get caught.
Hotspots include Caernarfon, Bangor, Holyhead, Blaenau Ffestiniog and Llangefni.
Cocaine was also raised as a problem locally.

It takes a village to raise a child...
Over the years, local schools have closed and super schools built instead. Many village's then lost their local shop, their bakery closed and then the pub. Families moved and communities were lost.

Then the council shut the youth clubs and sacked the youth workers.
Audit Wales warned against this but the messenger was derided by councillors at a full council meeting on the 3rd October, 2019. 

Schools have failed the children, too.
Pre-pandemic the policy was to include children - now figures show more children are excluded.
Idle hands and all that...

Does the ''Keeping Families Together' strategy co-authored by the interim head of the children's department, Sharron Williams Carter, show a change of culture?
One can hope...

Predetermined to fail..?
The work of the 16+ team  was discussed. 
This service has had its issues, too. 
From social workers poor note taking and a team leader that has been accused of faking assessments and setting up children and families to fail. 

Estyn have just completed a joint inspection with a focus on safeguarding in Gwynedd Council -
The purpose of this inspection was to evaluate developments in Gwynedd Local Authority’s safeguarding arrangements since September 2023.
Joint inspection with a focus on safeguarding in Gwynedd Council by Estyn, His Majesty’s Inspectorate for Education, and Training in Wales, and Care Inspectorate Wales.
Date of inspection: November 2025 

The inspection team considered one key question:-
 How well are children protected from individuals who may pose a risk to them and when concerns are raised about those who care for them or work with them, either in a paid or voluntary role?

This question is not answered...
Estyn and the CIW do mention this -


 

 

 

Did Estyn and Care Inspectorate Wales actually read this piece of work?
https://www.effectivechildprotection.wales/en/

Was this presented to Estyn and CIW as new and innovative?
The 'effective child protection' model was created by Dafydd Paul - many years ago. 
It does not answer the investigation teams key question nor deal with abuse by those in a position of trust... 

Now where is the report of the fostering team..?

Something is very wrong within Gwynedd council...


Monday, 29 December 2025

Just Another Annus Horribilis - Cyngor Gwynedd Council.

2025 was yet another Annus Horribilis for cyngor Gwynedd...

Jan Pickles had began her extended CPR whilst the children's SS was avoiding proper scrutiny of this complaint - 

  

Sshh...
Two complaints about the education department were also not properly scrutinised. The cabinet member did not offer an explanation to the complaint about the assessment and skipped the meeting where the lack of response to a safeguarding concern was presented. 

 


School absences remained high with 1 in 10 children often not in attendance. Many of these children will have ALN and should be receiving support from ADYaCh. There is little support from the organisation and few schools cope so the number of expulsions rose across the county.

Supporting adults - or not...
Cyngor Gwynedd closed the day care services in Y Ganolfan, in Blaenau Ffestiniog and Encil y Coed, in Cricieth. These closures come on top of the day centres that have already closed in Bala, Porthmadog and Caernarfon. 

Whilst some residents were already having to travel out of area for services that Aled Davies, the former head of adults could not guarantee in future, Dilwyn Morgan and members voted for the closures. Meanwhile -  

'I had no help after my husband got dementia'
https://www.bbc.co.uk/news/articles/ckgyz3ez7ddo

There is no support and not for a lack of funding but a lack of carers.
Unpaid carers are not supported by the council either...

No english, no poor, no dogs..?
This year, Gwynedd's planning committee should have received more attention than it has.
Social housing is not welcomed by many members and applications are being refused contrary to their own planning policies. Warnings that schools may close due to a lack of numbers have been ignored...

Whistleblowing...
Then there was Gwynedd's audit on whistleblowing, undertaken by Luned Fon Jones. It does not make for good reading with 81 staff (who responded) saying they would NOT blow the whistle on something that is –
unlawful, fraudulent or corrupt
nor the –
‘sexual, physical or emotional abuse of clients

 

It is obvious that these staff have little faith in the management within the council...

Aled Davies, head of the adults SS then left his post.
Mari Wynne Jones, is the new post holder...

Cyngor Gwynedd then sacked an officer who they had suspended on full pay for 9 years.
The officer then took his case to an Employment Tribunal - 



Before the case could be heard in court, the council re-employed the officer...

Canolfan Brynffynnon
Two other officers also suspended for 9 years received redundacy packages.
Was a gagging order imposed?

The Genevieve Woods report was completed...
This led to to Marian Parry Hughes, the head of children's SS and Assistant Head safeguarding and quality officer, Dafydd Paul, being 'absent from work' since last spring. 

Have then these two registered social workers broken the Code of professional practice for social care ? 
And if so, has the council themselves referred these two officers to Social Care Wales? 

Code of Practice for Social Care Employers 
Section 5
Promote the Code of Professional Practice for Social Care and co-operate with Social Care
Wales’ proceedings

5.5 Take account of the Code of Professional Practice for Social Care when making any decision that relates to a worker’s fitness to practise.

5.6 Follow guidance on how to make a referral to us about a worker whose fitness to practise may be
impaired and, if appropriate, tell the worker a referral has been made.
https://socialcare.wales/cms-assets/documents/Employers-code.pdf

Gwynedd's CEO, Dafydd Gibbard, has not yet published the Woods report and is in possession of other reports that may be critical of the same officers and their role in the farce of Canolfan Brynffynnon. 
What was the 'new information' that stopped the criminal trial in 2016?

A full and independent review of the children's SS department and how it has operated over the years is needed...

Geraint Owen, retired as corporate director - Catrin Thomas has replaced him.

Morfa Bychan...
Last year, the council opened a children's home in Morfa Bychan. The home has still not been registered and should be considered unlawful. One councillor recently asked why registration was taking so long? 
Menna Trenholme, the cabinet member for children, appeared to blame Care Inspectorate Wales.

The CIW may not be comfortable endorsing any 'responsible individual' from Gwynedd council and who could blame them?  

Cyngor Gwynedd are now buying homes for foster carers to live in.
One of the final acts of Iwan Huws, former councillor for Bethel and Y Felinheli, was to sign off on the purchase of a house in the local area. 

Smallholdings...
Cyngor Gwynedd have released £2.1 million to pay for improvements to their smallholdings.
This money has come from the council tax premium which was meant to help the housing crisis. 

Are schools safe...?
One recent meeting heard reports of local school in Tywyn having to lockdown because of a pupil with a knife. In a separate incident, a taxi driver, who worked on the school run has been arrested. 

The chair of the committee tried to shut down the councillor who raised these concerns...


The year ended with councillors calling for the the council to be put in special measures and calls for a public inquiry... 

One councillor has asked for an extraordinary meeting of the full council to be held in the new year.
The director of SS spoke in support of this action.
It is not clear if the council will grant the request...

Something is so very wrong within Gwynedd council...


 




Sunday, 19 May 2024

Are Children Safe? Gwynedd Council Safeguarding And Risk Model...

Whose job is it to keep children in Gwynedd safe from predators like Neil Foden?
 
While Jackson is holed up at home refusing to answer the door to reporters - who is asking questions of the school governors at Ysgol Friars? -
https://www.ysgolfriars.cymru/en/the-governing-body
and Ysgol Dyffryn Nantlle? -
https://www.ysgoldyffrynnantlle.cymru/en/governors/whos-who

And what of the cyngor Gwynedd safeguarding team...?

The Senior Manager Safeguarding and Quality at Cyngor Gwynedd Counci is Dafydd Paul -

'Senior manager within statutory Children Services with responsibility in areas of child protection (safeguarding), adult protection, corporate safeguarding and quality assurance. Manager of the Safeguarding and Quality Unit. Internal coach, coach supervisor and trainer in corporate programmes. AcademyWales associate in areas of executive coaching, facilitation and Managing Change training programme.' 

Dafydd Paul and Bruce Thornton created the Risk Model -

 

The Risk Model continues to be developed.  As it is introduced in ever increasing numbers of Authorities, Bruce modifies and extends the tools and training products.  Dafydd has incorporated the Risk Model into a new innovation developed by Children Services in Gwynedd called Effective Child Protection

About the project -

Has the Risk Model failed..?
All models, policies and procedures are heavily reliant on the honesty, integrity and professional judgement of those in senior positions...

In June, 2023, feedback from a safeguarding review by Care Inspectorate Wales was presented to the Care Scrutiny Committee. It was found that -

Children in Gwynedd benefit from agencies sharing information effectively, and this is supported by a clear and understood model of practice. It was considered that children in Gwynedd are safeguarded effectively...
https://democracy.gwynedd.llyw.cymru/documents/s38246/Feedback%20from%20Safeguarding%20Review%20by%20Care%20Inspectorate%20Wales.pdf

But the council do acknowledge  -
However, two examples were seen where external agencies had not shared information with children’s services in a timely manner.

In typical Ffordd Gwynedd way, Marian Parry Hughes, Head of Children and Family SS does not name the external agencies in her report. 

Also - 
2.8 It was noted that North Wales Police’s policy is not to attend review child protection conferences. It was recognised that they provide a report to the meetings, but it was flet (sic) that this was a failure to participate in the discussion in relation to whether the child remained at risk of significant harm

One wonders if the Care Inspectorate Wales review was the reason for the Director of SS, delaying publication of the 2022/23 Annual Complaints Handling report? The CIW may have probed deeper if they had known about the historic complaints reported...

The report can be found here - 
https://democracy.gwynedd.llyw.cymru//documents/g4975/Public%20reports%20pack%2011th-Apr-2024%2010.30%20Care%20Scrutiny%20Committee.pdf?T=10

A reminder that this is the first SS Annual Complaints Handling report to go before the Care Scrutiny Committee since 2019 after which Dafydd Paul was called out for misleading councillors.
No proper scrutiny for five years...

“A body of men holding themselves accountable to nobody ought not to be trusted by anybody.”
Thomas Paine  

Something is so very wrong within Gwynedd council...





                          

                

Tuesday, 18 May 2021

Gwynedd Council “Children’s services have not yet secured all of the improvements necessary to provide assurance or confidence in delivery of social care services" From 2011

The social services watchdog for Wales said it does not yet have the “confidence” in Gwynedd Council’s delivery of some children’s services.

The 2010/11 annual report by the Care and Social Services Inspectorate Wales has outlined a staggering 42 areas across the board in which social services need to improve – compared to just 20 areas where the department is praised.

In some areas the department’s results have put it amongst the worst performing councils in Wales.

But the head of the social services in Gwynedd said it has already adopted an improvement programme and that progress has been made in the six months since the inspection period.

Among the most hard hitting statistics in the report were:

Only 63% of service users had a review of their care plan – one of the lowest proportions in Wales

36% of all initial assessments on children were carried out by social workers when the child wasn’t even there. This meant that almost 500 children were not seen as part of their initial assessment.

Only 47% of initial assessments were carried out within seven days (the national standard).

A total of 90 people experienced delays in being discharged from hospital – significantly higher than other authorities in North Wales.

An entry in the report reads: “Children’s services have not yet secured all of the improvements necessary to provide assurance or confidence in delivery of social care services.

“A number of improvement priorities and statutory requirements have not been met.”

However, the report also praised some aspects of the department, such as the “well run” fostering service which was deemed to be providing “good quality and nurturing care for children and young people”.

Gwen Carrington, Gwynedd Council’s head of social services said: “The council is committed to continuing to improve social services so that we can provide modern and effective support for vulnerable people.

“In their annual report for the period from April 2010 to March 2011, the CSSIW note that Gwynedd Council’s social services has an understanding of its strengths and the fields where improvements needed.

“The council is already implementing an improvement programme.

“For example, we have already adopted a residential and nursing strategy to tackle the over-dependency on traditional residential care.

“The CSSIW notes that the evidence shows the council is making progress in key areas and they have confirmed that no inspection will be undertaken in Gwynedd in 2011-2012.

“In addition, there has been substantial progress in the six month period since the period of the report.”

https://www.dailypost.co.uk/news/local-news/gwynedd-council-social-services-criticised-2674423

So a critical report from 2001 was ignored with no improvements made and the same in 2008.

Remember the then Director's words from 2008 -  'a great deal of time and effort had been invested in modernising the sector...and that councillors and staff in key positions have expressed a determination to achieve the change now required means that we are confident that we can deliver the necessary changes quickly and efficiently.'

Obviously not...

But, this time a different Director of SS has been appointed to step forward and promise  to 'provide modern and effective support for vulnerable people' that senior officer's had promised in 2001 and again in 2008 and now 2011. Gwen Carrington states “The council is already implementing an improvement programme."

The same thing over and over and over....



Below is a link to the Director of SS, Annual Report for the year 2010/2011 - 
https://democracy.gwynedd.llyw.cymru/Data/Dwyfor%20Area%20Committee/20120326/Agenda/11_02_Appendix.pdf

The Director of Social Service departments Annual Report is an important piece of work and the data is so valued by national governments to plan future services it is protected by legislation. Whilst the critical CIW and other agency reports and recommendations are ignored and left on the shelf to gather dust, social service reports are used to inform, build on success, identify areas for improvement and be aware of any 'trends' and 'patterns' that emerge....

The Director writes -
"Since our services were criticised in the Joint Review (external joint-review
of social services in 2008 undertaken by the CSSIW and WAO), we have been busy laying foundations and strengthening arrangements. This year, we have evidence of that success and the inspectors have acknowledged our success in 2010."

Whilst the CSSIW (Care Inspectorate Wales) writes -
“Children’s services have not yet secured all of the improvements necessary to provide assurance or confidence in delivery of social care services."


 

 


Thursday, 31 January 2019

Cyngor Gwynedd Council - Meeting Concluded. Hmm.

The Minutes of the Extraordinary meeting held on the 6th November, 2018, have finally surfaced and have been presented to the Committee meeting on the 31st January, 2019.

The meeting in November was held to receive the Care Inspectorate Wales (CIW) Report AND the Annual Complaints Handling Report of the Supporting Children and Families department.

Previous blog posts have publicised the emails sent to the members of the Care Scrutiny Committee in which issues were raised with the 'accuracy' of the Complaints Report, authored and presented by Dafydd Paul.

The minutes are, also, not an accurate record of the meeting and an email was sent to the Democratic Services on the morning of the meeting raising this point and asking for an explanation.

No reply was given and the meeting went ahead with the Minutes signed and are now seen as an accurate record - they are not. I wonder if the email was even presented to the Committee.

https://gwynedd.public-i.tv/core/portal/webcast_interactive/400538

Something is very wrong within Gwynedd Council.

Saturday, 10 November 2018

Cyngor #Gwynedd Council.

On November 1st, 2018, Cabinet Member for Children, Dilwyn Morgan received an email.
 
Dear Mr Morgan,
 
We wish to bring to your attention, as Cabinet Member for Children and Families, our experiences with Gwynedd Social Services department.
 
To date there has been an Independent Investigation with all points upheld from 2010.
 
A second Independent Investigation, with all points upheld, in October, 2017, both were highly critical of the Children and Families department.
 
A Local Ombudsman for Wales Investigation of 2018 highlighted maladministration and service failure going back from 2010 through to 2016.
 
There is also an Information Manager's Investigation Report, dated June, 2018, concerning the release of the names of children on CIN plans. Including the redactions and mishandling of our personal Information and the question of legality of officers actions that remain unanswered.
 
There is also a second Ombudsman's Investigation currently ongoing.
 
We are at a loss to understand therefore how the council is publicly acknowledging the CIW Inspection yet nothing is mentioned of the more negative Reports.
 
We ask for a meeting with you to discuss our concerns. We also have concerns regarding the Children and Families Department's Complaint Handling Report 2017/18 that we have just had sight of and that you will be presenting to the Care Scrutiny Committee on November the 6th. 
 
 
Mr Morgan thanked us for the email and informed us that he had asked for a full briefing on the matter, then would get back to us and would look at the matters thoroughly.