Showing posts with label cyngor gwynedd. Show all posts
Showing posts with label cyngor gwynedd. Show all posts

Wednesday 7 February 2024

Cyngor Gwynedd Council - Another Cabinet Member Avoids Scrutiny...

Cyngor Gwynedd council held a Care Scrutiny Committee on the 1st February 2024. Once again, the english webcast is not working making a mockery of the council's claim to have a bilingual service.
https://gwynedd.public-i.tv/core/portal/webcast_interactive/849190

Gwynedd's Housing Plan was discussed. It was meant to be presented by Craig ab Iago, the Cabinet member for Housing. The member had sent his apologies saying that he would try and attend the meeting later - this did not happen. 

The agena pack (with minutes of the last meeting) and details of the Housing Plan can be found here -
https://democracy.gwynedd.llyw.cymru//documents/g4974/Public%20reports%20pack%2001st-Feb-2024%2010.30%20Care%20Scrutiny%20Committee.pdf?T=10

At the end of the meeting, the chair of the committee, Beth Lawton, expressed her disappointment with the member for failing to attend. A housing officer did try and explain the circumstances surrounding the member's absence, but the chair dismissed the officer's protestations. 

The behaviour of the chair is odd considering the care scrutiny committee have failed to hold cabinet members to account for the bad behaviour towards the county's disabled and autistics in particular -  culminating in several PSOW rulings against Gwynedd SS departments.

Cabinet members Beca Brown, Nia Jeffreys and now Craig ab Iago have all missed recent scrutiny committee meetings...

This was a long day for the committee with a briefing session held before the public meeting and then an informal meeting held behind closed doors after the webcast concluded.

In other news, the Governance and Audit Committee meet on the 8th February. Gwynedd council do not usually webcast these meetings but this one will be webcast and should be found here -
https://gwynedd.public-i.tv/core/portal/webcast_interactive/852366

Something is so very wrong within Gwynedd council...




Wednesday 10 January 2024

Cyngor Gwynedd Council - Monitoring Officer 'Advice' Overturned.

 Cyngor Gwynedd council held a Special Meeting of its Standards Committee on Wednesday, 10th January, 2024.  

The agenda pack can be found here - 
https://democracy.gwynedd.llyw.cymru//ieListDocuments.aspx?CId=157&MId=5122

It involved two Councillors, Gwynfor Owen and Dawn Jones asking for special dispensation to be allowed to join the Task and Finish group that is to be set up to look into Gwynedd's Autism Plan. 

The two Councillors have worked with and have experience of those with autism and other Councillors supported their inclusion to the group. But the monitoring officer, Iwan G D Evans, 'advised' them that there was a prejudicial interest to their inclusion.

Task and Finish panels have no vote, nor do they allocate any funding so why the monitoring officer initially advised against the councillors makes no sense...

The committee granted both Councillors dispensation to join the task and finish group.

This special meeting will have incurred costs to the council and Councillor Owen had to give his evidence whilst on holiday in Spain. 

Something is very wrong within Gwynedd council...






 



 


Tuesday 5 September 2023

Cyngor Gwynedd Council - Leader Of The Gang...?

In November, 2021, Neil Foden, headteacher at Ysgol Dyffryn Nantlle in Penygroes wrote to parents informing that any child with a debt of 2p would be refused school meals. This caused a national furore with interventions from Marcus Rashford and blogger Simon Harris (men behaving dadly)

The headteacher blamed the decision on his council bosses who he claims 'threw him under a bus' -
https://www.bbc.co.uk/news/uk-wales-59341464
"All I did was to pass on the authority's message to parents."

Gwynedd Council blamed "lack of clarity" from its education department on school food debt policy -
https://www.walesonline.co.uk/news/education/council-apologises-school-meal-debt-22153658

Councillors of Gwynedd's Education and Economy Scrutiny Committee challenged the Head of Education, Garem Jackson, for an explanation. He did not provide one but promised an update for the next meeting.

Two months later, a video was posted online that appears to show Neil Foden grabbing a pupil by the scruff of the neck -
https://www.walesonline.co.uk/news/education/head-teacher-filmed-appearing-grab-22967578

At the next scrutiny meeting, Mr Jackson failed to answer the committees previous concerns and was also unwilling to respond to the latest incident. Once again, promising to get the full facts and return with an update for councillors.
There is no record of Mr Jackson updating the committee on either incident...

Mr Foden has a history of controversy. In 2018, a Biology teacher was awarded £8,000 compensation after an 'outrageous' suspension by the Ysgol Friars headteacher -
The tribunal was convinced Mr Foden had at one stage been “looking for an excuse to make things difficult for the claimant”.
https://www.dailypost.co.uk/news/biology-teacher-awarded-8000-compensation-14867550

Also -
“We developed a particular view about the evidence given by Mr Foden which undermined his credibility and/or reliability as a witness.”
https://www.dailypost.co.uk/news/north-wales-news/autocratic-gwynedd-headmaster-included-malpractice-14853841
How is this not perjury?

In 2020, he was found guilty of unacceptable professional conduct by the Education Workforce Council.
It was proved that Mr Foden treated a third teacher unfairly when providing a reference in 2016 in which he said he was facing an allegation of malpractice when, in fact, the teacher had been cleared.
https://www.bbc.co.uk/news/uk-wales-54300055

The panel heard evidence that included -
"I felt victimised by Neil Foden due to the way he operated. You were either in his gang or you were not," person D told the panel. He claimed he was never interviewed by school governors and that Mr Foden's daughter had investigated the allegations against him.
https://www.bbc.co.uk/news/uk-wales-51710557

The teacher claimed Mr Foden was looking to "pressurise" him after he made whistleblowing complaints over erroneous submissions of exam results by his department boss.
Person D said he made the whistleblowing complaints in 2014 because pupils had been "awarded an exam pass" and he was initially concerned it was an "administrative error".

However, he said the evidence had been moved for the five pupils concerned. "The evidence had been removed from a computer file. It had taken a year and a quarter for the exam board to be told."
Person D said he and two other concerned teachers were not interviewed about the exam concerns until "four to six months later".

https://www.dailypost.co.uk/news/north-wales-news/headmaster-victimised-teacher-who-blew-17850450

The delay in interviewing the teachers will affect any legal process as there is a very short window to lodge complaints and/or take legal action. After one year, it is presumed that the exam board would dismiss any concerns as out of time...
Mr Foden is also Head of Ysgol Friars in Bangor.

Perhaps the scrutiny committee could remind the Head of Education of his promise to report on the incidents and also ask for an update on the two teachers believed to have been suspended on full pay for 9 years...

In 2014, the council's safeguarding team began an investigation alongside north wales police.. It did not go well. In 2018, the CPS threw out the case after they did a deep dive of the 'evidence'. 

A spokesman for the council said -
"This process concluded with the CPS deciding not to proceed with any prosecutions. The council is currently carrying out its own subsequent internal investigation into the matter and as a result the individuals remain suspended from their posts.”
https://www.walesonline.co.uk/news/wales-news/welsh-councils-paid-9m-staff-14876

Gwynedd council also paid over £800,000 of public money to north wales police. For what...?
The costs of this case, including the legal fees, must be approaching 2 million pounds - if not more... 

An FOI seeking information on the matter was shut down by the monitoring officer who simply ignored the request for an internal review. The next step in the legal process - a complaint to the ICO - usually requires an internal review to have been undertaken. Regardless, the ICO can only 'advise' the council to release information. Gwynedd council have ignored the 'advice' of the ICO in the past...

Questions to the integrity and professionalism of the safeguarding team remain. The senior safeguarding officer for Gwynedd has not been seen at a council meeting since 2019 when he was called out for deceiving the care scrutiny committee in another case.

Something is so very wrong within Gwynedd council...


 




 



 



 


 

 



Sunday 27 August 2023

Cyngor Gwynedd - 'Unusual And Potentially Inappropriate...'

Last month, Cyngor Gwynedd council's monitoring officer's reassurance that there is indeed a code of conduct for members AND officers of cyngor Gwynedd council is welcomed, but is it accurate?

The code of conduct for councillors is regulated by the Ombudsman for Wales (PSOW). If a complaint is received the Ombudsman will investigate taking account of all evidence and come to a decision. Many of these complaints are petty and probably best described as turf wars between local councillors. One Gwynedd councillor has a history of complaining about their political opponents come election times but the code of conduct is much more than this...

No public record of the code of conduct for officers of the council can be found. Obviously, managers will have access to disciplinary procedures against employees who do not meet the Gwynedd standards but what happens when the problem is 'the management'? 

One Employment Tribunal found in favour of a disabled social worker in a dispute with her senior manager. Employment Judge T Vincent Ryan, found against Gwynedd council.
The decision to dismiss the claimant in these circumstances was discrimination arising from disability.

https://assets.publishing.service.gov.uk/media/5cf61dd7e5274a0771578036/1600022.2017_Mr_S_Parry_v_Gwynedd_Council_-_CORRECTED_JUDGMENT_AND_REASONS.pdf

This case is disturbing on many levels. During the legal process, it is reported the senior officer wanted the complainant to undertake a psychological assessment. Perhaps the hope was a colleague would find the social worker unfit for work due to a mental health issue..?

This action forced a more senior manager to step in calling the psychological assessment 'unusual and potentially inappropriate'. Gwynedd council have a history of undertaking fake assessments so this officer should be praised for her actions.

The Tribunal also commented that the senior officer 'gave his evidence in an unconvincing way which was not credible in the circumstances'.  
How can being called out by a Judge in a court of law not break the officer's code of conduct?
Isn't this perjury?

The monitoring officer is well aware of the bad behaviour by the senior officers but instead of taking on the bad apples he appears to have washed his hands of them. The council's constitution has been recently changed so the MO is no longer responsible for the service. The 'responsible officer for SS complaints is now Ian Jones, the Head of Corporate Support.
More on that change here - https://democracy.gwynedd.llyw.cymru/mgAi.aspx?ID=20536 

To sum up - fact checkers would say that the monitoring officer's claim is accurate.
One senior manager may say 'as long as you're not dumb enough to actually try it.'

Something is very wrong within Gwynedd council...

 

 

 

 

 



 




Tuesday 11 July 2023

Cyngor Gwynedd - A 'Children's Parliament...'

Cyngor Gwynedd held a full council meeting on the 6th July, 2023. The chair welcomed all and asked for everyone's full attention as the meeting was being webcast. Not all councillors got the message.

The Annual Report of the SS Statutory Director was presented. The report had not been corrected with regard to the work of the Youth Justice team and the recent imprisonment. Yet again, a generic report is published with incorrect data. The report was passed anyway. 

The full agenda can be found here - 
https://democracy.gwynedd.llyw.cymru//ieListDocuments.aspx?CId=130&MId=4889

The former Chair of the Care Scrutiny Committee praised the work of scrutiny members and referenced a meeting he chaired that took the Wales Ambulance Service to task. But made no mention of the critical Ombudsman for Wales investigation(s) into the SS departments under the committee's watch. No mention either of the SS departments not being properly scrutinised for the past four years...

Some Councillors raised their own concerns with scrutiny practices and one compared it to a 'children's parliament.' 

Gwynedd council's monitoring officer did state that there is a code of conduct for members and officers - any concerns with his role are to be raised with the CEO.

Link to the webcast -
https://gwynedd.public-i.tv/core/portal/webcast_interactive/789318

Something is very wrong within Gwynedd council...


 

 

Sunday 18 June 2023

Could Cyngor Gwynedd Owned Smallholdings Be Used For Housing?

Cyngor Gwynedd meetings last month included the Planning Committee - yet another meeting plagued by 'technical difficulties'. The vote for a new Chair had to be retaken as a councillor who was not part of the committee took part in the vote.

One application caused consternation for some councillors who wondered whether having shares in the Wynnstay group meant they could not vote. It was pointed out that the application was not from Wynnstay and that officers were recommending to refuse.  

The councillors voted to go against the recommendation and accept the application...
The agenda and webcast can be found here -
https://democracy.gwynedd.llyw.cymru//ieListDocuments.aspx?CId=135&MId=4919 

On the 24th May, the GwE joint committe met. The school improvement agency reported a budget overspend -
https://democracy.gwynedd.llyw.cymru/ieListDocuments.aspx?CId=243&MId=4879

Has there been any action by the CEO to concerns raised by council auditors in 2020?
A council officer also conceded that it could be seen as "odd" that GwE amended many staff's official workplaces on the same day that Gwynedd's stricter guidelines were introduced, adding that the authority's HR department had attempted to challenge GwE on the decision.
https://www.dailypost.co.uk/news/north-wales-news/eyebrows-raised-what-schools-agency-18716183

Then there was the Governance and Audit committee on the 25th May. The meeting elected a panel of three as a service improvement group to look into issues that the Audit flagged - some have been ongoing for years...
Staff retention (exit interviews)
The Liberty Protection Safeguards formerly Deprivation of Liberty Safeguards DOLS
Smallholdings.

With regard to Gwynedd council's smallholdings, officers have already actioned - 
The Estates Manager has committed to implementing the following steps to mitigate the risks highlighted:
Update the Smallholdings Management Policy to ensure consistency, encompassing e.g. responsibilities, procedure for letting the units, rent review, debt recovery and internal administration.
Update the Service's records with current details of the holdings.
Ensure that the tenants pay the correct rent.
Review the arrears reports and assist the Finance department to recover them.
More -
https://democracy.gwynedd.llyw.cymru/documents/s38031/OUTPUT%20OF%20THE%20INTERNAL%20AUDIT%20SECTION.pdf

But in 2018, the CEO, Dafydd Gibbard authored a report presented by Dafydd Meurig to the Communities Scrutiny Committee -
The size of the estate extends to 2996 acres or 1213.53 hectares. The size of the holdings vary from 2.5 acres to 212 acres. The average size of a holding is 65 acres.
1.4 There are 2 holdings in the commercial category, 22 in the middle category, 15 in the start-up units and 5 holdings are grazing land only. Part of Penllyn Farm, Tywyn is on a business tenancy as a caravan site and the holding of Tŷ Nant, Dolgellau is currently let on a business tenancy as a café and bunkhouse...

The former senior property manager also mentions one of the reasons for retaining 'smallholdings' as -
A bank of land ready for any challenges the Council may face in future including affordable homes, environmental plans, carbon trading etc.
https://democracy.gwynedd.llyw.cymru/documents/s19509/Gwynedd%20Councils%20Smallholdings%20Estate.pdf

Much of this land is in the Dwyfor Meirionnydd area. Councillors have cited the difficulty in purchasing suitable land as one of the barriers to building more affordable homes. It makes no sense that the council has not taken the opportunity to build much needed council homes on this publicly owned land.

In other news, Gwynedd council have increased the amount in financial reserves to £130.6 million.
Perversely all departments are reporting large overspends in their allocated budgets bar corporate support.
 
Something is very wrong within Gwynedd council...



Thursday 4 May 2023

Cyngor Gwynedd Council - Age Friendly...?

The dementia update by cyngor Gwynedd is grim -
'...it is difficult to know exactly how many people are living with the condition. There are national
studies that estimate the proportion of the population of different age groups with the condition, and based on that it can be estimated that there are 2,049 individuals with dementia in Gwynedd, representing 1.67% of the population (122,864). Daffodil Cymru research predicts that the number of people over 65 in Gwynedd with dementia will increase from 2,018 in 2020 to 3,085 in 2040; a 35% increase in twenty years.

The 35% increase is incorrect and should read 52% - an apology was given. Whilst the figures are concerning the data is not specific to Gwynedd and its aged population.

The update also contains a table which highlights care homes offering specialist dementia support -
https://democracy.gwynedd.llyw.cymru//documents/s37698/Support%20for%20Individuals%20with%20Dementia%20in%20Gwynedd.pdf

The number of these beds is recorded as 84 - but the report continues -
'Across six of our care homes we will have 84 specialist dementia beds, which is 26% of the total number of beds we have across the county. Please note that not all of these beds are in use yet. Understaffing has meant that we have been unable to open 9 specialist dementia beds in Bryn Blodau, Llan Ffestiniog. In addition, in relation to a total of 14 beds, the units at Hafod Mawddach and Plas Hedd are yet to be completed.'

So not 84 beds...Is 61 more accurate? Less?
The crisis in Gwynedd social care services has been building for many years. The former Director of SS rang the alarm bell during her tenure even asking for ideas at one meeting.

So what is the reality for those with dementia and their families? The husband/wife will usually be the main caregiver and they will be exhausted. They will be dealing with medication, food and toileting. Some of their loved ones will be 'sundowning' - increased anxiety when darkness falls - and sleep patterns go out of the window. All this and no support...

There is no support for OAP's either. Frail elderly have been leaving hospital without a care package in place. No home help getting in/out of bed, no help with washing, dressing and meals. This domiciliary care has tradionally been used to keep the elderly and vulnerable safe in their own homes instead of a hospital or care setting.

The Gwynedd Adults Population Needs Assessment gives more information -
https://democracy.gwynedd.llyw.cymru//documents/s37696/Appendix%201%20Gwynedd%20Adults%20Population%20Needs%20Assessment%202022-2027.pdf

This document also mentions direct payments and developing their use -
The intention is to review our arrangements for Direct Payments and make it easier for people to access funding...
We need to promote the use of Direct Payments, simplify the process around it and develop
arrangements that make it easier to establish DP arrangements in an emergency.

In a past meeting, one officer admitted to problems with the private company the council employ to process direct payments and people are not receiving the available funding. Why the council use a private company was not revealed - the council's webcasts are also contracted out... 

The council believe that new technology and robots are the answer and inform of heavy investment in this area. One officer mentioned robots roaming the Gwynedd countryside - more like flying pigs...

 


 

 












 






 



Thursday 20 April 2023

Training Fact Check - Cyngor Gwynedd Council.

Cyngor Gwynedd Care Scrutiny Committee met on the 20th April, 2023, to hear progress on the autism plan.

Councillor Gwynfor Owen asked the senior operational manager, Aled Gibbard, if the training of staff had taken place yet. The officer did not give a simple yes or no but rambled on about e-modules for staff (created by the National Autistic Team) and that over 300 people have viewed the video.
So no - the Councillor retorted.

The senior operational manager appears to have forgotten the 'intense training' that senior officers put forward as evidence in an Ombudsman's investigation. The original recommendation agreed to was -
81 (f) Reviews its process on monitoring commissioned services for adults.
(g) Undertakes a review of its ASD procedures, specifically those for adults and children with high functioning ASD, and ensure that the requirements of the SSWA 2014, MHM 2010 and ASD SAP have been met.
(h) Undertakes an audit of its ASD trained officers, identifies any shortfall and arranges appropriate training within the following 12 months.

When the Ombudsman followed up with the council to check compliance with its orders, the senior officers informed -
Further to the request below for information, here’s the latest information we have about the situation in terms of the ASD service. There has been no specific review, but intense training has been undertaken in the subject (and in the plans).I have prepared an answer below. You are welcome to pass this forward, by also explaining that no specific review has yet taken place.

"The staff delivering Learning Disability services are acutely aware of the increasing need for timely and effective provision of high quality services for people living with ASD. We have implemented an extensive training and awareness programme as evidenced by the Training Unit. In addition, we are proactive members of the North Wales Integrated Autism Service (details attached). We have also begun work to establish a new team within the Learning Disability service which will be taking a preventative approach to service delivery, with effective ASD provision being an integral part." 

Even though this 'intensive training' was not autism specific the Ombudsman accepted this as a 'variance' and only then closed the investigation. A reminder that this case 201700388 was featured in the Ombudsman's hall of shame casebook - Equality and Human Rights 2019/20.

Cyngor Gwynedd had even posted details of this 'extensive training and awareness programme' on its website - but removed it soon after the Ombudsman received a critique of the officers 'evidence' after a Freedom of Information request revealed the disconnect with reality. Luckily for officers, the Ombudsman does not reopen cases - even after new evidence is provided.

Something is very wrong within Gwynedd council - the problem is the senior officers.



 











Wednesday 12 April 2023

Concerns For Safety - Cyngor Gwynedd (But Whose Safety?)

The minutes presented to cyngor Gwynedd planning committee on the 20th March, 2023, were challenged by its own Councillors.

At the previous planning meeting, a recorded vote was asked for due to the controversial decision to refuse an application. The recorded vote was absent from the minutes.

One Councillor was not recorded as attending the meeting when they had attended and another Councillor pointed out the lack of detail in the english translated minutes. The lack of information could effect any legal appeal if referring to the english version only.

The webcast can be found here -
https://gwynedd.public-i.tv/core/portal/webcast_interactive/760497

In other news, Councillor Louise Hughes recently spoke to the Daily Post with regard to the reporting of a council meeting that debated the Relationship and Education Curriculum and ended with police being called. Councillor Hughes challenged the narrative of a near riot and said that concerns for officer/member safety were 'over-egged.'

"As far as I’m concerned, there was no physical danger to the councillors or to anyone. There was no violence or threats, certainly no need to bring the police in. I've seen much rowdier meetings when we discussed the closure of our small village schools. If we can’t have robust or opposing debate during council meetings, then what is the point of local democracy?"
https://www.dailypost.co.uk/news/north-wales-news/concerns-over-safety-gwynedd-sex-26535355

The council's 'concerns for safety' are simply an excuse to dilute its duties under the new law - Local Government and Elections (Wales) Act 2021. Scrutiny and public participation are not welcomed by senior officers of this council. Whilst Welsh government is trying to make councils more open cyngor Gwynedd appear as closed as ever...

All this coincides with the disappearance of the Employment Appeals Committee from the council's calendar. Is an appeal due...?

Will this have anything to do with the employees rumoured to have been suspended for nearly 10 years? As so much time has passed, the officers will be confident of no legal comeback due to time restraints on reporting. The investigation has been completed and the executive officers with reponsiblities at the time have recently left the council. 

With all this going on behind closed doors it was no surprise to find that someone had made a complaint about Councillor Hughes.

A meeting of Gwynedd Standards Committee will be held on the 18th, April, 2023.
From the agenda -
Following a complaint that Councillor Louise Hughes had breached the code of conduct for members of Gwynedd Council, the Public Services Ombudsman for Wales decided to conduct an investigation. The Ombudsman concluded that the matter should be referred to the Monitoring Officer for consideration by the Standards Committee.
https://democracy.gwynedd.llyw.cymru//documents/s500008403/Cover%20Report.pdf

Something is very wrong within cyngor Gwynedd...


 





 


Wednesday 15 February 2023

The Problem Is Systemic...PSOW - Cyngor Gwynedd Council.

The Ombudsman for Wales investigation(s) into cyngor Gwynedd social services has changed nothing but revealed much -  the legal process to challenge a council's behaviour and its social care policies is broken...

The optics after years of dealing with these officers are that there is no such thing as an independent anything in Gwynedd. The investigators are employed by the SS senior complaints manager - who is also the senior safeguarding and quality officer. The two roles are not compatible and could be considered bad practice...

Some investigators are not as 'independent' as they should be - one is perceived as acting against one complainant and sabotaging her own investigation by not wishing to interview a witness and producing an unacceptable 'remit' for investigation. Shameful...

Social workers, tasked by their managers to fake assessments on disabled children. 'We are here to help''' They are most definitely not...

It is not just the ignorance of law and policies and procedures that has been revealed. It is the culture of cover up and pushback when challenged. Council officers have presented evidence to official investigations that is false and misleading, complainants have been smeared and the councillors lied to.

Then there are the official reports written by the officers in the course of their duties...

Concerns to the integrity of these reports and the issue of data manipulation have been raised but shut down by the same officers who write the reports. One wonders if they were still presented to the Sir Hugh Morgan review as accurate? Then again it is the only data they have...

The Ombudsman wrote to express its own frustrations with officers (more than once) and bemoaned that its  recommendations are not legally binding merely a 'gentleman's agreement'. So they lied to you, too...?

The same regulator who has literally had a front row seat into the disingenuous nature of these officers - over many years - seemed genuinly upset when officers yanked its chain, too. The PSOW was warned...

A CEO renaging on agreements after long and costly investigations is contemptible...
Why the Ombudsman did not instigate further action after the behaviour of the senior officers is not clearly understood as this could amount to risk to the council and a matter for the council's insurers.

When one department can persuade another department's manager to investigate an issue (that had already been been investigated and upheld) and produce a report in spite of the evidence the problem is systemic...

Whilst evidence of this did not make the Ombudsman's 'remit' to investigate, the Ombudsman was clearly unimpressed with the SS department's complaint officers and ordered retraining in their statutory duties.

So the same people responsible for the culture are now tasked with changing the culture.
How's that going...?





 


 



 

 


 

 



 


 

 

 

 


 

 


Friday 30 April 2021

Report Slams Gwynedd Social Services - From 2001 Through 2008.

This Daily Post article from 2008 reports on a 'damning' review of social services in Gwynedd, undertaken in 2007, showing much needed improvement had still not been implemented by the department seven years later.

https://www.dailypost.co.uk/news/local-news/report-slams-gwynedd-social-services-2809357 

15:35, 16 OCT 2008 Updated 05:01, 19 APR 2013 By Alex Hickey

GWYNEDD Council’s social services provision has been criticised in a damning report.

A joint review report conducted by Wales Audit Office and the care inspectorate for Wales (CSSIW) has uncovered a catalogue of concerns including a failure to develop modern social services to allow vulnerable people to live full and independent lives and "inconsistent" levels of care and support across the county as a whole

Reviewers were "particularly concerned" that in adult services, many improvements, planned since the last review in 2001, had not been implemented.

They also identified an "urgent need" to change the way services were delivered.

Efforts had been made since the last joint review to increase spending on social services but reviewers found that it had not been used to best effect and the council needed to focus more on making the best use of the resources available.

In one of the few plus points the report praised the hard work of social services staff, who were being let down by the system they were working under. In children’s services, the review found that more had been done to improve aspects of practice and service following concerns about performance.

The council said it was "determined" to meet the challenges laid out in the report.

CSSIW chief inspector Rob Pickford said: "The review team has judged that social services in Gwynedd are inconsistent and improvements need to be made urgently in order to bring them up to the required standard. The council has not moved in the right direction to address its shortfalls, and it now needs to clearly demonstrate that it can address an increasingly challenging agenda and develop an effective response to the concerns raised in this joint review".

Auditor General for Wales, Jeremy Colman added: "Gwynedd is failing to provide social services which consistently meet the needs of all service users and is unable to demonstrate that investment in services has been used to best effect. The council needs to focus on developing a broad range of modern services, which provide better all round value for the resources expended."

The council’s strategic director of social services, Dafydd P Lewis, said that since the joint review was completed in 2007, a great deal of time and effort had been invested in modernising the sector.

"As a council we recognise that there is an extremely challenging improvement journey ahead. The fact that the report confirms that Gwynedd provides safe services for vulnerable people, that council staff are hard-working and committed to their work, and that councillors and staff in key positions have expressed a determination to achieve the change now required means that we are confident that we can deliver the necessary changes quickly and efficiently," he added.

Council leader Dyfed Edwards said: "This report confirms that the ‘traditional’ Gwynedd way of delivering social services is no longer an acceptable option and that we must modernise these services as a matter of urgency."

 https://www.dailypost.co.uk/news/local-news/report-slams-gwynedd-social-services-2809357

Serious concerns, indeed. But all this was way back in the 80's and 90's...and 2000 through to 2008....
Things can only get better.


Tuesday 27 April 2021

"No Matter What The Wish Of The Individual May Be" - Cyngor Gwynedd Council.

With regard to the previous post, the Corporate Director of Cyngor Gwynedd council SS departments, Morwena Edwards, has given her explanation of the statements made to the Care Scrutiny Committee by the CEO, Dilwyn Williams and the senior complaints manager, Dafydd Paul, in particular - bearing in mind the Ombudsman for Wales has denied instructing the council.

"The Ombudsman is correct in his replies to your queries that he did not explicitly request that Gwynedd Council contact you by telephone to offer and/or arrange these assessments."

Interesting wording - and they were anything but queries...
Morwena continues - 

"However, the Ombudsman’s office was clear that they expected us to be pro
active in response to their findings that we provide these assessments.After obtaining legal advice, o
ur interpretation of the Ombudsman’s recommendation led us to conclude that contacting you directly to offer you and your family the comprehensive assessment of your needs referred to above was the most appropriate course of action. This action was taken in good faith as part of our sincere effort to meet the terms of the Ombudsman’s recommendation.I wish to sincerely apologise for the confusion and distress that the subsequent telephone call to you on 14/11/19 caused, and I accept that we should have taken into account that you had previously requested that communication between your family and the Council should only be conducted via email.In response to your second point above,  

I acknowledge that the quote from the transcript you provided of Mr Paul’s statement to the Care Scrutiny Committeeon 14/11/19 is what was conveyed to the Committee."

So did the senior complaints manager mislead Councillors of the Committee?

"However, I must disagree with your assertion that his statement was made deliberately to mislead the Committee in some way about how Gwynedd Council were intending to meet the Ombudsman’s recommendations contained in his report." 

But, if the Ombudsman had given the council no such instruction why did the officer spend so much time telling Councillors that he had ?
"...
the Ombudsman has judged this and wants us to go no matter what the wish of the individual may be..."

"Mr Paul’s statement to the Committee is consistent with the prevailing interpretation of this specific recommendation from the Ombudsman by Gwynedd Council at that time. In order to meet the recommendation, we decided that all methods be explored in order to comprehensively assess your family’s needs."

'...consistent with the prevailing interpretation...' What. does. that. even. mean ?
Regardless - the Ombudsman has denied the words of Dafydd Paul -

"given them a further challenge, to make sure that someone goes to see the family, meet the family, ensure that they receive that assessement and that is something that we have now arranged with the adult services, to go into that situation on the Ombudsman's behalf, despite the fact that they have not expressed a wish to receive the service, our usual ethos involves intervention but only if the person invites us in and wishes for us to intervene in this way, the Ombudsman has judged this and wants us to go no matter what the wish of the individual may be, so that is now our response to that challenge provided by the Ombudsman." (translated)

Morwena Edwards continues -
"The action of being proactive in offering you and your family these assessments was seen as vital to meeting the Ombudsman’s directions, and was interpreted as being a requirement implicitly arising from that recommendation." 


There is that word 'interpretation' again. Anyway the recommendation referred to has been ignored since 2010, and again in 2017. Two social worker's were assigned to carry out that task in 2018, alongside another Ombudsman's recommendation. After completing one piece of work - badly - they did not return as they had said they would.

The Ombudsman has called the Director's thinking as 'illogical' in a past investigation. What could be said now ?

Something is seriously wrong within Gwynedd council.

 Fiber, Yarn, Skein, Red Yarn, Wool Yarn, Closeup


Monday 15 March 2021

CEO Retires - What Next For Cyngor Gwynedd Council ?

The Chief Executive Officer of Cyngor Gwynedd council, Dilwyn Williams, has announced he is to retire at the end of this month.

Dilwyn O Williams was appointed CEO  in 2014, replacing Harry Thomas who had been in position since 2003.

Like Thomas, Mr Williams had worked for the council for many years, before the creation of the new unitary Gwynedd council and abolishment of the previous authority after the North Wales Child Abuse scandal and boundary changes.

The reign of Harry Thomas ended under a cloud with 'angry council workers will walk out of their jobs in protest after bosses were awarded pay rises of thousands of pounds while theirs were frozen...'
From 2013 -https://www.walesonline.co.uk/news/local-news/angry-council-workers-walk-out-2503378 

"Assets and customer care director Dilwyn Williams, education, skills and regeneration director Iwan Trefor Jones and planning and public protection director Dafydd Lewis had rises of £5,839 to £88,960.
Increases for 11 heads of service ranged from £1,042 to £5,094. For example the heads of social services and education saw their salaries rise by £3,311 from £72,200 to £75,511. The decision was taken by the council in June but staff say they weren’t told."

Dilwyn started off as a clerk for the former Caernarfon Council, then became Head of Accountancy for the new authority, then Strategic Resources Director, Corporate Director and finally CEO, where he has held the position for the last seven years.

His tenure as CEO began when the Westminster government austerity cuts really began to bite.
Some in the council have praised his work over the period, making £millions of cuts to vital services and jobs, the closing of community schools and youth clubs, the increasing Council Tax rises. Less services for even more money. This in the main under the dictates of the westminster government and the austerity measures first imposed by Cameron and Osbourne.

Under his stewardship, serious failings with the council have been highlighted in many reports, including five Ombudsman for Wales investigations. These include breaches of Human Rights, interference with the social services complaints process and so called 'independent' investigations, ignorance of Law, policy and procedures and basically council officer's behaving very badly, indeed.

There have been data breaches, censoring of personal information, misrepresenting evidence, misinformation and fabrication.

There was the case of the social worker being suspended by Gwynedd council for two and a half years until she won her Employment Tribunal. More on that here -

https://assets.publishing.service.gov.uk/media/5cf61dd7e5274a0771578036/1600022.2017_Mr_S_Parry_v_Gwynedd_Council_-_CORRECTED_JUDGMENT_AND_REASONS.pdf

Then there was the Employment Tribunal which found against the council for their dismissal of two local teachers - “extraordinary”, “ill-conceived”, and “emphatically wrong”.
More on that here - https://gwyneddsfailingcouncil.blogspot.com/2020/07/cyngor-gwynedd-council-extraordinary.html

Then along came the pandemic and a year of death, stress and change for all.

At a national and a local level Wales did well with the first lockdown and community spirit came to the fore. Some schools remained open to take the children of 'key workers'. People and organisations all rallied round and ensured medications were received and food parcels delivered to those in need.

Cyngor Gwynedd council kept things very close to their chests. Millions of pounds have been given out to local businesses for support during the pandemic whilst Councillors have complained of being left out of the decision making process -  https://www.dailypost.co.uk/news/north-wales-news/gwynedd-councillors-say-were-shut-18705757
'One member claimed there was a 'lack of trust' in the ruling cabinet group'

Then came the issue of hotdesking and virtual locations and the Audit office raising concerns with travel expenses -  https://www.dailypost.co.uk/news/north-wales-news/eyebrows-raised-what-schools-agency-18716183

'While the council's decision to change the rules was aimed at saving around £290,000 a year, GwE - which is funded by North Wales authorities - saw its expenditure increase between 2017 and 2019.'

'An audit also found that mileage claims were not being checked properly, leading to one instance where an 800 mile claim submitted for an 80 mile journey was processed before the mistake was found'

Then there was the issue of the council's car pool when it was reported that some officers were using the vehicles inappropriately, publicised by the very obvious banner next to Morrison's supermarket in Caernarfon, that was quickly taken down by the council.

A review of the council's social services policies for those with Autism without a learning disability has been released though not yet published. It mentions the ring fenced monies that have been allocated for such services over the years and calls for immediate actions.

Statutory annual reports from some council departments are already late, with no dates announced for completion nor opportunity to scrutinise what has been a truly tumultous period.

At the time of Dilwyn's announcement to retire the news came that a former colleague of his, Lucille Margaret Hughes, had died. Miss Hughes was once the Director of Gwynedd social services during the North Wales Child Abuse scandal and presided over the sacking of a social worker who attempted to whistleblow the care home abuses.

Miss Hughes, also worked for CAIS and had been living in the grace and favour apartments at Penhyrn Castle for many years.

                  Brown Wooden Guitar


 

 

 

 

 



 


 

  

 



 

 


 



 



 

Thursday 4 February 2021

Cyngor Gwynedd Council to review vehicle policy amid 'misuse' claims.

 https://www.cambrian-news.co.uk/article.cfm?id=135014 - by Gareth Wyn Williams

Cyngor Gwynedd Council is reviewing its transport policy amid claims the authority’s vehicles have been “misused” by some members of staff driving them home and falling foul of regulations.

According to the council, staff who require vehicles are permitted to take them home if “on call” or have “stand-by” out of hours duties, by being available to support incidents such as storms or accidents.

But officers have conceded there have been “some instances” where staff have not adhered to the policy, confirming it is currently being reviewed as part of ongoing talks with unions.

The move comes after the unveiling of a banner on a busy roundabout in #Caernarfon calling for a stop on the “misuse” of vehicles. It was swiftly taken down by officers who say it had been installed without consent.

A Gwynedd Council spokesman said: “We allow staff that are participating in a recognised out of hours arrangement that requires the use of a specialist vehicle to take a council vehicle home so that they can respond to emergencies as quickly and safely as possible.

“We are aware there are some instances where staff may not have adhered to this policy, and we are working with our trade union partners to address this matter and update our policy.

“We can also confirm that the council removed a banner which was placed without consent on railings near Morrisons roundabout in Caernarfon last weekend.”

Arfon MS Sian Gwenllian has already written to the authority after concerns were raised with her, confirming she would “continue to communicate” with the council.

Cllr Aeron M Jones said he had received similar concerns from council employees.

He said: “For the council to say they’re looking into it, well, I’ve been a member for 12 years and they’ve been saying the same for all of that time.”

“I agree that any member of staff that may have to go out on call should have their council vehicle with them, but there are officers who may be on-call only over the phone and others, perhaps managers, who don’t need them at all in my view.

“The running of these vehicles cost a lot to the taxpayers of Gwynedd and it’s only right that people get value for money, especially with council tax rising every year.

“I fully support whoever placed the sign, while the correct procedure may be for staff to raise concerns with their line managers, some may be afraid of repercussions and I fully support a new whistleblowing policy.

“I don’t know who put the banner up but they have been very brave and it has shed some light on an issue that is clearly of concern.”

 https://www.cambrian-news.co.uk/article.cfm?id=135014

Sunday 10 February 2019

Comments From Cyngor Gwynedd Councillors On Member Training Meetings.

There has been a recent Report released entitled Learning and Development Provision for Members.

It lists two successes -

 • "I benefited from the Effective Presentation training. I have learned how to structure a presentation professionally, something that can become very useful when you have to present in a Committee eg Planning Committee. This training can be very useful for all Members. It was brilliant"

• "The Dealing with the Press was very valuable. No-one knows what issues can arise within their ward, and so the experience I've had on this course are great. Very challenging training, and gained valuable skills. "

It also lists challenges -

Attendance Numbers of Members attending are inconsistent e.g. "Unconscious Bias" training was organized at the request of a Member, but only 2 Members attended the whole session.

However, the response to some titles has been disappointing e.g. when a Corporate Parenting session was arranged for an evening in January (following a specific request from Members), the session had to be cancelled as only 5 registered to attend.

Comments that were received from the councillors included - 

• "I only attend titles that are of interest to me"

• "Too much training"

• "Of course I go to the Planning training because those are compulsory and I am interested in the subject as I am a Member of the Committee"

• "I think others are important, Childcare / Care of the Elderly etc, however, I have contacts that specialise in many areas - and I get any information that I need through those sources"

• "Between day to day work and all Committees, I have to prioritise matters"

• "It is sometimes better to have some Members who specialise in some areas, instead of Members trying to get information about everything"

• "The titles you offer are all that we need as Members and I can only praise that"

• "A great obstacle is that I have to take 'unpaid holidays' for the Committees and training that coincide with my working time, so attending events can be costly for me. In addition, it is very difficult to get time off. Events later in the afternoons would work well for me). "

• "If Members can not attend events, that they receive a copy of the materials by e-mail after the event, so that they can see the presentation."

• "Any area I need help with, I can get the information over the phone / email / internet and I do not feel that Managers / officers need to give me information."

• "At my age, I’m not sure how much more 'development' I need to do - so I do not think it's important for me by now."
 
The full Report can be found here - 
https://democracy.cyngor.gwynedd.gov.uk/documents/g2595/Public%20reports%20pack%2012th-Feb-2019%2010.30%20Democratic%20Services%20Committee.pdf?T=10

Wednesday 30 January 2019

Allegations Against Cyngor Gwynedd Council Members - 2018/19.

Committee:THE STANDARDS COMMITTEE
Date:21 January 2019

Title:Allegations against members

Author:Monitoring Officer
Purpose: For information

Background -
The purpose of this report is to inform the Committee of the Ombudsman's decisions on formal complaints against members.

Decisions Complaint 14539/201702769
 
A complaint that a County Councillor had failed to register land ownership as an interest and had failed to declare this when discussing
a planning application with officers.

The Ombudsman investigated the complaint and reached the following
conclusion:

It appears that the member was in breach of the code by failing to
register the interest and by failing to declare this when e-mailing planning officers.
The content of the e-mail blurred the line between the member's role
as an individual and his role as a member of the Council.

Despite the Member's arguments to the contrary, the Ombudsman was
of the opinion that had received sufficient training on the Code of Conduct and if unclear about any aspect, it was his responsibility to seek further advice from the Monitoring Officer. 
 
Having considered the public interest test, it was decided that no further action was necessary in this instance as the individual was a new
member at the time, that this was the first time his conduct had been
brought to the Ombudsman's attention, and that he had since completed
the registration of interest correctly.

He would write to the member to emphasise the importance of keeping
separate his private and public roles and that he should seek advice
from the Monitoring Officer if he needs more training on the Code of Conduct.

Complaint 201805374

Complaint by a member of the public that a member of the Community
Council had:

made a false statement in order to undermine support for a local campaign led by the complainant.

used her influence on a committee of the local hall to prevent the
complainant from hiring the hall.

The Ombudsman resolved not to investigate the complaint for the
following reasons:

The complainant had not submitted sufficient evidence to support
the complaint, but even had she done so, the Ombudsman was not of the opinion that the Code of Conduct would have been breached.

It was unclear whether the Member was,at the time, acting as a Member. Even if she were doing so, the Ombudsman was not satisfied
that she had prevented the complainant from hiring the hall.

Analysis of the Complaints -
Below is an analysis of the nature of this year's complaints to date:
 
Member of community council - 8 
Member of Gwynedd Council - 3 
Member of Gwynedd Council and community council - 0 

Nature of the complainant 

Councillor - 3
Member of the public - 7
Officer -  1

Nature of the allegation 

Overall conduct - 4
Declaration of Interest - 7

Outcome

No Investigation - 10

InvestigationNo evidence of breaching the Code of Conduct - 0 

Investigation Evidence of breaching the code but no further steps
required - 1
Investigation – referral to the Standards Committee - 0

Investigation - Referral to the Adjudication Panel for Wales - 0

Open Cases -
The situation in relation to other cases is as follows:

Ombudsman considering an investigation - 2
Ombudsman investigating - 0

Recommendation -
The Committee is asked to note the information.